Server Operations Engineer

Centific; San Jose (CA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

An IT solutions company in San Jose, CA, is seeking a qualified individual for server and hardware management. The successful candidate will plan server installations, conduct maintenance, and troubleshoot hardware issues while ensuring data integrity on internal systems. A Bachelor's Degree in computer science or a related field is required, alongside strong problem-solving abilities and good communication skills. Familiarity with automation tools like Ansible and Linux systems is essential.

Qualifications

• Bachelor's Degree in Computer science, Electrical engineering or related field.
• Strong ability to work under pressure and a sense of responsibility.
• Good English communication skills; Mandarin preferred.

Responsibilities

• Plan server or rack installation and follow up on operating system installation.
• Perform daily maintenance, troubleshooting, and repair of servers.
• Maintain data on internal systems and work with vendors to resolve issues.

Skills

Problem solving

Communication skills

Technical knowledge

Teamwork

Ability to work independently

Education

Bachelor’s Degree in Computer science or Electrical engineering

Tools

Ansible

Linux

Shell scripting

Python

Job description

Responsibilities

• Responsible for planning the server or rack, arranging the server mounting or rack installation, and following up the installation of the server operating system
• Responsible for the daily maintenance, troubleshooting, repair and follow-up break‑fix of the server and other hardware
• Maintain data on internal systems including Asset Management, Ticketing, & rack elevations
• Work with remote vendors or junior SOE to solve hardware batch failures and problems
• Oncall on duty, responsible for dealing with the problems raised by the business owner side
• Collect and check online asset data
• Submit and track the part RMA or media destruction process
• Other server operation related work

Requirements

• Bachelor’s Degree in Computer science, Electrical engineering or any other relevant fields
• Strong ability to work under pressure; Strong learning ability, broad technical interest; Strong sense of responsibility, full of enthusiasm for work
• Good communication skills in English, Mandarin is preferred, good team work spirit; Ability to work independently
• Knowledge of the interdependencies of data center functions and technologies
• Experience with massive remote OS installation such as PXE boot
• Can understand and run Shell or Python scripts
• Familiar with simple automation tools, such as Ansible
• Familiar with Linux system, able to locate hardware faults; Strong analytical and problem solving skills
• Basic TCP/IP knowledge concepts – Subnetting, VLANs, DNS, Ipv6; Ability to perform general troubleshooting
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and NCSI
• Strong documentation skills and habits

Location: San Jose, CA or Ashburn, VA

Centific is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.