Senior Global Fraud Risk & Incident Analyst

Visa; Austin (TX); Hybrid; USD 124,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Wellness program

Job summary

Visa's Risk Operations Center seeks a Senior Risk Operations Analyst to monitor fraud alerts, coordinate incident response, and drive data-driven decisions across global teams in a fast-paced environment.

The role requires 5+ years in fraud/risk, strong analytics, and the ability to work after hours. This hybrid position supports Visa's mission to disrupt cybercrime in the payments ecosystem.

Qualifications

• 5+ years of relevant work experience in fraud/risk operations or similar.
• Experience collaborating in a 24x7 Operations Center environment.
• Knowledge of transactions, processing systems, and risk management.
• Ability to design reports with meaningful trends and fraud stats.

Responsibilities

• Monitor and respond to fraud alerts and risk-based activity across in-house tools.
• Escalate incidents to proper support teams for validation and mitigation.
• Develop improvements to incident handling and drive operational efficiency.
• Coordinate incident handling with regional Risk groups and provide data-driven decisions.
• Author communications on major incidents within set timelines and regions.
• Serve as a Global Risk SME on fraud alerting platforms.

Skills

Fraud investigations

Data analytics

Security operations

Incident response

24x7 Operations Center experience

Education

Bachelor's Degree or higher in a related field

Tools

VisaNet

ISO 8583

VCMS

Base I/Base II

Job description

Visa's Risk Operations Center seeks a Senior Risk Operations Analyst to monitor fraud alerts, coordinate incident response, and drive data-driven decisions across global teams in a fast-paced environment.

The role requires 5+ years in fraud/risk, strong analytics, and the ability to work after hours. This hybrid position supports Visa's mission to disrupt cybercrime in the payments ecosystem.