Senior Fraud Risk Operations Lead

Visa; Atlanta (GA); Hybrid; USD 124,000 - 210,000; Full time

Job summary

Visa seeks a Senior Risk Operations Analyst to monitor fraud alerts and coordinate incident handling across global teams. You will analyze risk, escalate threats, and drive operational improvements within the Risk Operations Center.

In this hybrid role, located in Atlanta, GA or Austin, TX, you will develop metrics, produce reporting, and support real-time decisions during fraud events. Shift work is expected as part of this dynamic 24x7 environment.

Qualifications

• 5+ years of relevant work experience or advanced degree
• Experience in 24x7 Operations Center
• Knowledge of transactions and risk-based activity
• Ability to respond after-hours, weekends and holidays
• Understanding of payments process and cybercrime/fraud techniques

Responsibilities

• Monitor and respond to fraud alerts and risk-based activity.
• Escalate incidents to proper support teams for validation and mitigation.
• Coordinate incident handling with regional Risk groups.
• Develop and drive metrics for operations and validate accuracy.
• Collaborate during fraud events for real-time status and data-driven decisions.

Skills

Fraud analytics

Risk operations

24x7 operations

Data analytics

Security operations

After-hours readiness

Education

Bachelor's degree

Tools

VisaNet

ISO 8583

VCMS

Base I

Base II

Job description

Visa seeks a Senior Risk Operations Analyst to monitor fraud alerts and coordinate incident handling across global teams. You will analyze risk, escalate threats, and drive operational improvements within the Risk Operations Center.

In this hybrid role, located in Atlanta, GA or Austin, TX, you will develop metrics, produce reporting, and support real-time decisions during fraud events. Shift work is expected as part of this dynamic 24x7 environment.