Senior Global Events Program Lead

American Express Global Business Travel; Columbus (OH); Sur place; USD 67 000 - 124 000; Plein temps

Avantages offerts par ce poste

Flexible benefits

Travel perks

Learning and development resources

Résumé du poste

American Express Global Business Travel is seeking a seasoned program leader to manage enterprise-level meetings and events. You will guide a dedicated team through full program cycles, from kickoff to onsite execution, maintaining budgets, timelines, and client communications.

Responsibilities include overseeing registration and housing in Cvent, coordinating with suppliers, and ensuring data privacy. The role requires executive presence and a track record of successful large-scale conferences.

Qualifications

• Eight or more years delivering large corporate meetings and events, with at least three years leading a team.
• Experience on a dedicated account team operating under a client statement of work, ideally as its lead.
• Ownership of multimillion dollar program budgets with accurate forecasts and reconciliations.
• Delivery of large conferences with thousands of attendees within a multiprogram annual calendar.
• Advanced Cvent proficiency and client-owned instance administration.
• Working command of Smartsheet or equivalent project tracking tool.

Responsabilités

• Lead the dedicated account program team, including Sr Meeting Managers, Meeting Managers, and coordinators, with assignments and performance oversight.
• Own delivery for every assigned program from planning kickoff to onsite execution and close.
• Serve as the client’s primary delivery contact, running planning cadences, status reporting, and decisions.
• Own program budgets from initial estimate through final reconciliation and reporting.
• Maintain master timelines and milestone tracking across programs in Smartsheet; ensure date integrity.
• Oversee registration, housing, attendee communications, and data privacy in the Cvent system.
• Lead onsite delivery for major programs, including staffing plans, run-of-show, and issue escalation.
• Develop and maintain program documentation standards for easy handover and renewal demonstrations.
• Collaborate with Head of Event Operations on planning, scope management, staffing forecasts, and scope creep risk.

Connaissances

Team leadership

Budget management

Client relationship

Forecasting

Status reporting

Executive presence

Vendor management

Cvent

Smartsheet

Outils

Cvent

Smartsheet

Description du poste

American Express Global Business Travel is seeking a seasoned program leader to manage enterprise-level meetings and events. You will guide a dedicated team through full program cycles, from kickoff to onsite execution, maintaining budgets, timelines, and client communications.

Responsibilities include overseeing registration and housing in Cvent, coordinating with suppliers, and ensuring data privacy. The role requires executive presence and a track record of successful large-scale conferences.