Senior Global Digital Workplace Delivery Lead

LE0099 Focus Operating, LLC; Clayton (MO); Remote; USD 160,000 - 175,000; Full time

Job summary

Focus Financial Partners is seeking a Senior Digital Workplace Delivery Lead to guide complex end-user technology and platform enablement initiatives across a global enterprise. You will drive delivery readiness, adoption, and executive communications while coordinating across engineering, support, operations, and vendors.

The role emphasizes simplifying the technology landscape, reducing fragmentation, and enabling consistent ways of working through practical delivery leadership and strong

Qualifications

• 10-15 years of experience in IT Infrastructure, End User Support, or similar.
• Proven success leading large cross-functional enterprise technology initiatives.
• Strong knowledge of end-user technology domains and enterprise service delivery.
• Experience with ServiceNow including task coordination and change enablement.
• Ability to coordinate execution and manage operational readiness in complex environments.
• Outstanding written and verbal communication translating technical detail into business language.

Responsibilities

• Lead end-to-end execution of large or high-impact initiatives across end-user technology and collaboration platforms.
• Own delivery from planning through stabilization, ensuring adoption and smooth transition to operations.
• Drive cross-team alignment among engineering, support, operations, platform owners, vendors, and stakeholders.
• Identify fragmented workflows and translate into clearer, repeatable execution models.
• Consolidate platforms, reduce redundancy, and move teams to unified enterprise approaches.

Skills

IT infrastructure

End-user support

Delivery leadership

ServiceNow

Cross-functional coordination

Executive communication

Tools

ServiceNow

Job description

Focus Financial Partners is seeking a Senior Digital Workplace Delivery Lead to guide complex end-user technology and platform enablement initiatives across a global enterprise. You will drive delivery readiness, adoption, and executive communications while coordinating across engineering, support, operations, and vendors.

The role emphasizes simplifying the technology landscape, reducing fragmentation, and enabling consistent ways of working through practical delivery leadership and strong