Senior Global Client Success Lead

Fitch Group; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Fitch Solutions in New York is seeking a Senior Customer Success Manager to help clients realize measurable value from Fitch Solutions’ products and services.

You will manage a portfolio of strategic global clients, coordinating with account management, sales, solution architects, product managers and analysts to ensure adoption and success.

This senior role offers exposure to a fast-paced financial information services group with global impact.

Qualifications

• Experience in customer success or account management.
• Ability to drive value from products and services for clients.
• Experience with financial data or analytics is a plus.

Responsibilities

• Help clients realize measurable value from Fitch Solutions’ products and services.
• Manage a portfolio of our most strategic, global clients.
• Collaborate with Account Management, Sales, Solutions Architects, Product Managers and Analysts.

Skills

Relationship management

Strategic account management

Cross-functional collaboration

Job description

Fitch Solutions in New York is seeking a Senior Customer Success Manager to help clients realize measurable value from Fitch Solutions’ products and services.

You will manage a portfolio of strategic global clients, coordinating with account management, sales, solution architects, product managers and analysts to ensure adoption and success.

This senior role offers exposure to a fast-paced financial information services group with global impact.