Senior Global AV Engineer — Lead Conferencing & Standards

FreshPoint Oahu, Ltd. (FreshPoint Hawaii, LLC); United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Sysco is seeking a Senior Audio Visual Engineer to lead the design, implementation, and support of enterprise AV and conferencing systems across global offices. The role requires deep expertise in AV technologies, conferencing platforms, and infrastructure, with a strategic mindset for global standards.

You will collaborate with Product/Platform Owner, Business Partners and Cross Functional Teams to deliver timely, quality service and own the colleague experience with AV systems.

Qualifications

• Minimum 7 years of experience designing, implementing, and supporting enterprise AV solutions.

Responsibilities

• Oversee operation, maintenance, and lifecycle management of all AV equipment and systems across conference rooms, auditoriums, and collaboration spaces.
• Provide Tier 3 support for AV issues including diagnostics, root cause analysis and resolution for Neat, Zoom, Cisco Call Manager, Webex and Teams.
• Evaluate emerging AV technologies and implement global standards and best practices.
• Lead AV-related projects including installations, upgrades and integrations with internal and external stakeholders.
• Maintain detailed documentation of AV systems and provide regular performance and incident reports.
• Suggest solutions to reduce technical debt.
• Mentor junior AV engineers and service desk staff.
• Serve as SME for audio video domain in Mergers & Acquisitions & Foldouts; refine requirements with Product Owner and Business Partners.

Skills

Mentoring junior AV engineers

Technical leadership

AV networking

Global AV deployments

Certifications (CTS, Crestron, Cisco,,

Education

CTS-AVIXA certification

Tools

Neat

Zoom

Cisco Call Manager

Webex

Microsoft Teams

Crestron

Logitech

Job description

Sysco is seeking a Senior Audio Visual Engineer to lead the design, implementation, and support of enterprise AV and conferencing systems across global offices. The role requires deep expertise in AV technologies, conferencing platforms, and infrastructure, with a strategic mindset for global standards.

You will collaborate with Product/Platform Owner, Business Partners and Cross Functional Teams to deliver timely, quality service and own the colleague experience with AV systems.