Enterprise AV Systems Lead

Brasfield & Gorrie; Birmingham (AL); On-site; USD 85,000 - 125,000; Full time

Job summary

Brasfield & Gorrie is seeking an experienced AV professional to serve as the company-wide subject matter expert for conference room technology, collaboration systems, and corporate meeting support. You will own standards, lead projects, support events, and develop teams across 100+ rooms nationwide.

The role requires strong technical judgment, experience managing complex AV environments, and excellent communication with executives, support teams, vendors, and partners.

Qualifications

• 5+ years of experience supporting enterprise AV systems and conference environments.
• Hands-on experience with displays, cameras, microphones, audio systems, control systems, and related AV components.
• Working knowledge of Microsoft Teams Rooms, Zoom Rooms, and networked AV platforms.
• Experience coordinating AV integrators, production vendors, and equipment contractors — including evaluating proposals and managing performance.
• Demonstrated ability to design or standardize conference room and collaboration technology across multiple locations.
• Strong project management and organizational skills, with the ability to manage multiple offices, vendors, and priorities simultaneously.
• Clear communicator — able to explain technical issues to executives, business partners, support teams, and vendors alike.
• Ability to remain composed and make sound decisions while resolving time-sensitive technical issues.
• Willingness to travel among company offices and work outside standard hours for major meetings, installations, and project milestones.

Responsibilities

• Define and maintain enterprise AV standards across conference rooms, collaboration spaces, training rooms, and event environments — creating a consistent, intuitive experience across all B&G offices.
• Establish approved equipment configurations by room type, and develop a multiyear lifecycle and equipment-refresh strategy.
• Evaluate emerging AV and collaboration technologies and recommend adoption based on usability, reliability, and business value.
• Provide budget recommendations for conference room upgrades, replacements, and new installations.
• Provide technical oversight for more than 100 conference rooms and collaboration spaces across company offices.
• Maintain accurate inventories of AV-enabled rooms, equipment, warranties, configurations, and anticipated replacement dates.
• Serve as the technical authority for new conference rooms, office expansions, renovations, and room upgrades — leading design review, vendor coordination, and system acceptance testing.
• Monitor room performance and support trends to proactively identify recurring issues and opportunities for improvement.
• Serve as the primary escalation point for complex AV issues that cannot be resolved by local support technicians.
• Develop troubleshooting guides, standard operating procedures, and escalation paths for commonly supported AV systems.
• Train and mentor local support technicians on room operation, routine troubleshooting, and vendor coordination.
• Partner with networking, infrastructure, security, and application teams when AV performance depends on other technology systems.
• Translate meeting requirements into a complete AV plan — audio, video, display, conferencing, recording, and streaming — and determine when external vendor support is needed.
• Oversee equipment setup, configuration, and testing; provide or coordinate onsite technical support during critical meetings.
• Review technical issues following major meetings and apply lessons learned to future setups.
• Build and maintain relationships with AV integrators, production companies, and equipment vendors in the markets where B&G operates.
• Prepare scopes of work, evaluate proposals, coordinate installation activities, and hold vendors accountable for quality, schedule, and documentation.
• Lead or contribute AV expertise to office openings, expansions, renovations, and technology-refresh projects.
• Play a key role in the AV design and buildout of a new B&G conference center currently under construction in Birmingham — and serve as its permanent AV operations manager once it opens.

Skills

Enterprise AV

Conference rooms

Vendor coordination

Project management

Executive communication

Travel availability

Tools

Microsoft Teams Rooms

Zoom Rooms

Networked AV platforms

Job description

Brasfield & Gorrie is seeking an experienced AV professional to serve as the company-wide subject matter expert for conference room technology, collaboration systems, and corporate meeting support. You will own standards, lead projects, support events, and develop teams across 100+ rooms nationwide.

The role requires strong technical judgment, experience managing complex AV environments, and excellent communication with executives, support teams, vendors, and partners.