Senior Gift Operations Lead - Donor Compliance & Impact

Washington University in St. Louis; Clayton, St. Louis (MO, MO); Sur place; USD 110 000 - 165 000; Plein temps

Résumé du poste

Washington University in St. Louis is seeking a Senior Associate Director of Gift Operations in Advancement Services. The role leads a Gift Operations team, directing gift entry, audits, and donor communications while ensuring compliance with donor intent and IRS guidelines.

Responsibilities include building quality controls, dashboards, and process improvements; collaborating with GEI Accounting and Treasury; and maintaining donor confidentiality and data integrity.

Responsabilités

• Organize, prioritize, assign, and audit workflow in Gift Operations.
• Process gifts and commitments in the ARCH CRM in compliance with donor intent and IRS/CASE guidelines.
• Manage daily gift entry audits and approval of gift batches for deposits and reporting.
• Oversee voids and adjustments in CRM with staff.
• Collaborate with the Gift Operations Analyst as escalation point for questions.
• Monitor Salesforce Cases, assign ownership, and ensure timely completion.
• Review gift documents to ensure integrity, confidentiality, and security.
• Serve as key contact on Gifts-in-Kind documentation and value determination.
• Develop quality controls and dashboards to monitor team performance and improve processes.
• Lead policy reviews, ensure separation of duties, and advocate for Gift Operations.

Description du poste

Washington University in St. Louis is seeking a Senior Associate Director of Gift Operations in Advancement Services. The role leads a Gift Operations team, directing gift entry, audits, and donor communications while ensuring compliance with donor intent and IRS guidelines.

Responsibilities include building quality controls, dashboards, and process improvements; collaborating with GEI Accounting and Treasury; and maintaining donor confidentiality and data integrity.