Senior GFCO Program Manager - AML Operations Lead

Coinbase; Juneau (AK); Hybrid; USD 194,000 - 228,000; Full time

Job summary

Coinbase is seeking a GFCO Program Manager (L6) to own end-to-end compliance programs. You will work autonomously, aligning with Director+ stakeholders, and collaborate with multiple teams to drive compliance operations across SAM, EDD, Screening, and SAR workflows.

The role requires 8+ years in PM, strong regulatory knowledge, and experience with automation and cost-savings. Base salary ranges, equity and benefits are provided.

Qualifications

• 8+ years of program or project management experience in a regulated environment.
• 3+ years in financial crimes compliance, AML, or related regulatory domain.
• Experience driving large-scale, multi-stakeholder programs with minimal guidance.
• Deep understanding of AML/CFT program operations, including SAM/TMS, EDD, Screening, and SAR workflows.
• Strong strategy and storytelling skills, ability to create clarity through charters, roadmaps, and decision documents for Director+ audiences.
• Track record of driving operational efficiency and cost savings through automation with measurable outcomes.

Responsibilities

• Own end-to-end program strategy, planning, and execution for one or more complex GFCO compliance program areas (e.g., SAM/CAR automation, EDD volume reduction, Complaints, Operations, New Jurisdictions & Launches)
• Develop and drive program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs, including those with external regulatory commitments
• Lead cross-functional delivery across 5+ XFN teams (Compliance Tech, EAA, Ops, WFM, Legal, Analytics) and drive alignment at the Director+ level
• Translate regulatory obligations, operational gaps, and model performance signals into actionable, prioritized program strategies using an Eliminate Optimize Automate framework
• Own launch readiness for new products, jurisdictions, and entity expansions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training content are completed before go-live
• Proactively identify and resolve program risks, manage competing priorities with transparent trade-off recommendations to GFCO leadership, and ensure no surprises at regulatory examinations
• Drive WFM-vetted cost savings projections across automation and operational efficiency initiatives, and maintain accountability for reporting only confirmed actuals
• Own intake discipline for your program area - ensuring all automation requests, tooling changes, and resource asks enter through formal intake channels with documented requirements and testing plans
• Author and maintain high-quality strategy and decision documents (P/PSs, RAPIDs, charters) that inform Director/VP-level decision-making
• Manage the feedback loop between automation outputs, QC findings, alert productivity data, and investigator feedback, driving continuous improvement in both the automation model and upstream alerting systems
• Lead Code Yellow-equivalent responses within GFCO (e.g., major lookback events, regulatory deadline responses, Sev2 volume surges)

Skills

Program / Project Management

Stakeholder Management

Strategy & Storytelling

AML/Financial Crimes Knowledge

Communication

Regulatory Environment

Education

Bachelor's degree

Tools

Asana

Jira

Smartsheet

Looker

Snowflake

Google Sheets

Job description

Coinbase is seeking a GFCO Program Manager (L6) to own end-to-end compliance programs. You will work autonomously, aligning with Director+ stakeholders, and collaborate with multiple teams to drive compliance operations across SAM, EDD, Screening, and SAR workflows.

The role requires 8+ years in PM, strong regulatory knowledge, and experience with automation and cost-savings. Base salary ranges, equity and benefits are provided.