Senior Genomics B2B Account Lead

Gene by Gene, Ltd.; Houston (TX); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical & Health Savings

100% Covered Dental & Vision

401(k) Matching

Diverse PTO Framework

Disability & Paid Family Leave

Résumé du poste

Gene by Gene, Ltd. seeks a Senior Key Account Manager to connect high-value B2B partners with lab operations, drive revenue expansion in NGS and SaaS diagnostics, and translate client needs into executable lab workflows.

You will collaborate across commercial sales, lab ops, and bioinformatics to own enterprise relationships, guide account upgrades, and lead strategic planning with CRM foundations such as Zoho and Salesforce.

Qualifications

• Lifecycle Account Ownership: manage high-touch B2B relationships from initial sales calls through onboarding and executive reviews.
• QBR & Financial Acumen: analyze account volume, pricing tiers, SLA data and invoice histories for QBRs.
• Technical Translation: translate lab capacities and NGS workflows into tailored commercial solutions.
• Cross-Functional Facilitation: lead inter-departmental meetings with bioinformaticians, lab directors and billing teams.
• CRM & Platform Mastery: manage account pipelines and tracking within Zoho and related tools.
• Industry Experience: 4–6+ years in commercial life sciences, molecular diagnostics, biotech, or reference labs.
• Domain Focus: 3+ years in B2B account management, NGS, or clinical diagnostics sales.
• Track Record: demonstrated success in client stand-ups, executive QBRs, renewals, and upselling with project managers.
• Required: Bachelor’s Degree in Life Sciences, Bioengineering, Business Administration, or related field.

Responsabilités

• Relationship Management & Retention: be the single point of contact and lead across client interactions; maintain presence in meetings.
• Quarterly Business Reviews (QBRs) & Financial Management: lead and document monthly, quarterly, and annual reviews with executives.
• Intake, Account Upgrades & Cross-Functional Collaboration: identify cross-selling opportunities and maintain a CRM pipeline.
• CRM Pipeline & Strategic Planning: ensure real-time pipeline accuracy, develop multi-year account plans and market-informed pricing.

Connaissances

Relationship management

QBR & financial acumen

Technical translation

Cross-functional facilitation

CRM & platform mastery

Account management

NGS / clinical diagnostics

Formation

Bachelor's degree in Life Sciences / related field

Outils

Zoho

Salesforce

Description du poste

Gene by Gene, Ltd. seeks a Senior Key Account Manager to connect high-value B2B partners with lab operations, drive revenue expansion in NGS and SaaS diagnostics, and translate client needs into executable lab workflows.

You will collaborate across commercial sales, lab ops, and bioinformatics to own enterprise relationships, guide account upgrades, and lead strategic planning with CRM foundations such as Zoho and Salesforce.