Senior General Manager - Full-Service Restaurant Leader

Bricktown Brewery Restaurants; Joplin (MO); On-site; USD 65,000 - 70,000; Full time

Job summary

Bricktown Brewery in Joplin, MO is seeking a General Manager to lead daily restaurant operations and the management team. You will oversee FOH/BOH, maintain food safety standards, and partner with Culinary and Marketing to implement menu changes and campaigns.

The role requires 5+ years in hospitality, including 3+ years as a GM in a full-service setting; 21+ years old. Proficiency with CTUIT, Aloha POS, Excel, Word, and Outlook is preferred.

Qualifications

• At least 5 years of restaurant experience (required).
• At least 3 years as a General Manager in a full-service restaurant (preferred).
• Must be 21 years of age or older.
• College degree preferred.
• Proficient with CTUIT, Aloha POS, Excel, Word, and Outlook.

Responsibilities

• Direct daily restaurant operations and supervise the management team.
• Oversee FOH and BOH operations, health inspections, and food safety.
• Ensure food is prepared and presented to specifications.
• Partner with Culinary and Marketing for menu changes and initiatives.
• Maintain building, equipment, and supply levels; contact vendors for repairs.
• Monitor health and safety compliance to protect guests and staff.
• Handle cash, invoices, reporting, HR, and payroll tasks accurately.
• Prepare sales projections and manage costs to meet or exceed budget.
• Handle guest complaints promptly and communicate improvement plans.
• Lead pre-shift meetings, create weekly schedules, and coach managers.
• Conduct performance reviews and support career development.
• Interview, hire, and train team members; oversee MIT program.

Skills

Guest service

Sales growth

Communication

Critical thinking

Decision-making

Coaching & performance

Time management

Financial management

Production & processing

Food & beverage knowledge

Equipment & health codes

Technology

Education

College degree (preferred)

Tools

CTUIT

Aloha POS

Excel

Word

Outlook

Job description

Bricktown Brewery in Joplin, MO is seeking a General Manager to lead daily restaurant operations and the management team. You will oversee FOH/BOH, maintain food safety standards, and partner with Culinary and Marketing to implement menu changes and campaigns.

The role requires 5+ years in hospitality, including 3+ years as a GM in a full-service setting; 21+ years old. Proficiency with CTUIT, Aloha POS, Excel, Word, and Outlook is preferred.