General Manager

QSCulinary; Gateway Drive (MO); On-site; USD 65,000 - 70,000; Full time

Job summary

Quail Springs Culinary (QSC) seeks a General Manager in Joplin, MO to oversee all hospitality operations, ensuring exceptional guest service and strong financial performance. You will lead a diverse team, shape daily workflows, and align operations with brand standards and regulatory requirements.

The role emphasizes strategic sales leadership, cost control, and strong P&L oversight. You’ll develop incentive programs, recruit and coach staff, collaborate with corporate sales, and drive growth

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a managerial role within hospitality or food and beverage.
• Proven track record in people management and leading diverse teams.
• Strong experience in project sales and corporate sales environments.
• Demonstrated ability in cost control, food cost management, and P&L oversight.

Responsibilities

• Lead and manage daily operations of the hospitality venue, including food and beverage services, to ensure smooth and efficient functioning.
• Develop and execute project sales strategies to meet and exceed revenue targets while expanding the customer base.
• Monitor and control food costs and overall expenses to optimize profitability and maintain budgetary discipline.
• Oversee P&L management, analyze financial reports, and implement corrective actions to improve financial outcomes.
• Design and administer incentive programs to motivate staff, improve performance, and reduce turnover.
• Recruit, train, and mentor team members to build a skilled and cohesive workforce aligned with company values.
• Collaborate with corporate sales teams to leverage opportunities and enhance market presence.
• Ensure compliance with health, safety, and hospitality industry standards and regulations.

Skills

People management

Sales

Cost control

P&L oversight

Leadership

Hospitality knowledge

Education

Bachelor’s degree in Hospitality Management or related field

Master’s degree in Business Administration or Hospitality Management

Certification in hospitality management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

BTB Corp Full Time Joplin, MO, US

Salary Range: $65,000.00 To $70,000.00 Annually

About Company:

Founded in 2018 and headquartered in Oklahoma City, Quail Springs Culinary (QSC) includes 5 restaurant concepts that operate in 9 states with a total of 78 company owned and franchised locations.

QSC invests in concepts that have craveable food, strong leadership, and are ready for growth. Each QSC business has its own unique culture and set of values that allow them to be successful in their respective markets.

About the Role:

The General Manager will be responsible for overseeing all operational aspects of the hospitality establishment in Joplin, MO, ensuring exceptional service delivery and financial performance. This role demands strategic leadership to drive sales growth, manage costs effectively, and maintain high standards in food and beverage services. The General Manager will lead and develop a diverse team, fostering a positive work environment that motivates staff and enhances productivity. They will be accountable for managing the profit and loss statements, implementing incentive programs, and ensuring compliance with corporate policies and industry regulations. Ultimately, the General Manager will play a pivotal role in sustaining the business’s reputation and profitability through effective management and customer satisfaction.

Minimum Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a managerial role within the hospitality or food and beverage industry.
• Proven track record in people management and leading diverse teams.
• Strong experience in project sales and corporate sales environments.
• Demonstrated ability in cost control, food cost management, and P&L oversight.

Preferred Qualifications:

• Master’s degree in Business Administration or Hospitality Management.
• Experience with incentive program design and implementation.
• Familiarity with local market dynamics in Joplin, MO.
• Certification in hospitality management or related professional credentials.
• Experience working with large-scale hospitality or multi-unit operations.

Responsibilities:

• Lead and manage daily operations of the hospitality venue, including food and beverage services, to ensure smooth and efficient functioning.
• Develop and execute project sales strategies to meet and exceed revenue targets while expanding the customer base.
• Monitor and control food costs and overall expenses to optimize profitability and maintain budgetary discipline.
• Oversee P&L management, analyze financial reports, and implement corrective actions to improve financial outcomes.
• Design and administer incentive programs to motivate staff, improve performance, and reduce turnover.
• Recruit, train, and mentor team members to build a skilled and cohesive workforce aligned with company values.
• Collaborate with corporate sales teams to leverage opportunities and enhance market presence.
• Ensure compliance with health, safety, and hospitality industry standards and regulations.

Skills:

The General Manager will utilize people management skills daily to lead, motivate, and develop staff, ensuring high performance and engagement. Project sales and corporate sales expertise will be critical in crafting and executing strategies that drive revenue growth and expand market share. Cost control and food cost management skills will be applied to monitor expenses closely, optimize resource allocation, and maintain profitability. Proficiency in P&L management will enable the General Manager to analyze financial data, make informed decisions, and implement corrective measures to meet financial goals. Additionally, the ability to design and manage incentive programs will help foster a motivated workforce aligned with organizational objectives.