Senior General Manager — Contracted Services & Operations

Aramark; Evanston (IL); On-site; USD 88,000 - 145,000; Full time

Job summary

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client typically generating $2–15M+ in revenue. You will lead a team to deliver food service, facility support, custodial, retail or other contracted services while ensuring safety and compliance with contractual obligations.

You will manage client relationships, drive service excellence, and collaborate with Finance to optimize financial performance and productivity.

Qualifications

• Bachelor's degree level education preferred in related field.
• Experience leading through other managers.
• Experience creating and managing a department budget and financial controls.
• Experience crafting service improvements and initiatives.

Responsibilities

• Leads a team that provides operational expertise in contracted services and hands-on execution management of operations.
• Manages client and community relationships at the location to achieve high satisfaction.
• Builds and leads a management team capable of delivering organizational objectives.
• Recommends methods and resources for service improvement and growth based on contracts.
• Partners with Finance to manage a budget and design improvements for financial performance.

Education

Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management

Job description

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client typically generating $2–15M+ in revenue. You will lead a team to deliver food service, facility support, custodial, retail or other contracted services while ensuring safety and compliance with contractual obligations.

You will manage client relationships, drive service excellence, and collaborate with Finance to optimize financial performance and productivity.