Senior General Liability Claims Specialist

Sedgwick; Texas; On-site; USD 88,000 - 120,000; Full time

Job summary

Sedgwick is seeking a General Liability Adjuster to manage end-to-end handling of complex CGL claims for commercial clients. You will investigate, analyze coverage, evaluate liability and damages, and oversee litigation and settlements with defense counsel, while maintaining client communication and adherence to standards.

The role emphasizes proactive file management, multi-jurisdictional exposure, and strict quality, risk transfer, and regulatory compliance across assignments in a fast-paced

Qualifications

• Bachelor's degree or equivalent work experience.
• Adjuster licensing as required by jurisdiction(s) handled.
• Minimum of 5+ years of commercial general liability claims handling experience required; experience with litigated and construction-related claims strongly preferred.
• Strong understanding of CGL coverage, policy interpretation, and jurisdictional differences
• Experience managing litigated claims and working with defense counsel
• Knowledge of construction defect, additional insured coverage, and risk transfer strategies
• Ability to assess liability, damages, and exposure in complex loss scenarios
• Strong negotiation and settlement skills
• Excellent written and verbal communication, including drafting coverage correspondence and client reports
• Proficiency in claims systems and Microsoft Office applications
• Demonstrated organization, attention to detail, and time management
• Ability to work both independently and collaboratively in a fast-paced, team-driven environment
• Proven ability to meet or exceed performance, quality, and compliance metrics

Responsibilities

• Independently investigate and manage a full caseload of CGL claims, including premises liability, slip and fall, product liability, construction defect and construction-related losses, and contractual liability exposures.
• Drive timely claim resolution through proactive file management, strategic planning, and adherence to best practices in diary management and documentation.
• Analyze complex policy language, including insuring agreements, endorsements, exclusions, and limits to determine coverage applicability.
• Draft clear, defensible coverage position letters, including reservation of rights and denial letters, consistent with jurisdictional requirements and client expectations.
• Conduct comprehensive liability investigations, including review of incident reports, contracts, leases, and indemnification provisions.
• Identify and apply contractual risk transfer provisions; coordinate with coverage counsel, carriers, and third parties to maximize recovery.
• Manage litigated files, including direction of defense counsel and oversight of litigation plans and budgets.
• Negotiate settlements within delegated authority while balancing cost containment and risk exposure.
• Identify, evaluate, and pursue risk transfer opportunities, including additional insured tenders and subrogation potential.
• Maintain proactive, professional communication with insureds, claimants, brokers, clients, and internal stakeholders.

Skills

CGL coverage knowledge

Policy interpretation

Litigation experience

Negotiation skills

Written communication

MS Office proficiency

Organization & time management

Education

Bachelor's degree or equivalent

Tools

Claims systems

Microsoft Office

Job description

Sedgwick is seeking a General Liability Adjuster to manage end-to-end handling of complex CGL claims for commercial clients. You will investigate, analyze coverage, evaluate liability and damages, and oversee litigation and settlements with defense counsel, while maintaining client communication and adherence to standards.

The role emphasizes proactive file management, multi-jurisdictional exposure, and strict quality, risk transfer, and regulatory compliance across assignments in a fast-paced