Senior Gas Operations Leader - Appliance Service

PSEG.com

Harrison (NJ)

On-site

USD 121,000 - 199,000

Full time

3 days ago

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Job summary

Public Service Electric & Gas Co. (PSEG) in Harrison, NJ, is hiring for a Sr Service Supervisor Gas Operations to lead the District's Appliance Service daily operations and drive profitability while maintaining safety and customer satisfaction.

The role requires strong leadership, regulatory know-how, and the ability to work with municipalities and agencies. It is an onsite position within a Fortune 500 company that offers comprehensive benefits and career growth opportunities.

Qualifications

High School Diploma or GED
Minimum 7 years relevant work experience, including 3 years in a supervisory role
Strong leadership, teamwork, and interpersonal skills including written and oral communication and presentation skills
Strong knowledge of the Appliance Service business
Experience and understanding of Collective Bargaining agreements
Strong knowledge of Microsoft Office and SAP
Demonstrated ability to interpret financial and operational measures; knowledge of utility finance principles
This is a safety sensitive position; DOT testing is required
Must possess and maintain a valid U.S. driver's license with a satisfactory driving history
Compliance with the Department of Energy's regulation 10 CFR 810 is required
Associate or Bachelor's Degree
Strong knowledge of utility finance; knowledge of contracts
Proficient in the PSE&G workforce management and reporting systems
Mechanical skills, knowledge of HVAC and Energy Consuming Equipment
Plumbing, electrical or mechanical trade-related licenses and certification

Responsibilities

Workforce deployment; maintain proper balance between tariff and non-tariff (competitive) services; ensure that the Appliance Service business remains profitable while implementing plans for the growth of competitive services; maintaining high levels of customer satisfaction; implementing plans for performance improvement in safety, productivity, customer relations and reliability.
As needed, interact with municipalities, government agencies/officials on behalf of PSE&G.
Directly supervise staff and service technician performance, resolve employee relations issues, resolve industrial relations matters and ensure technical development of the Appliance Service associates.
Oversee operations to ensure a safe work environment.
As an employee of PSE&G, during storm/outage restoration efforts, may be required to perform functions different from normal operations and the regular work schedule. May also be required to work in an alternate location.
Directly supervise staff and service technician performance, resolve employee relations issues and industrial relations matters and ensure technical development of the Appliance Service associates.
Oversee operations to ensure a safe work environment.
Respond outside of normal working hours since Appliance Service is a 24/7 operation.