1981 Sr Service Supervisor Gas Operations - Harrison

PSEG.com; Harrison (NJ); On-site; USD 121,000 - 199,000; Full time

Job summary

Public Service Electric & Gas Co. (PSEG) in Harrison, NJ, is hiring for a Sr Service Supervisor Gas Operations to lead the District's Appliance Service daily operations and drive profitability while maintaining safety and customer satisfaction.

The role requires strong leadership, regulatory know-how, and the ability to work with municipalities and agencies. It is an onsite position within a Fortune 500 company that offers comprehensive benefits and career growth opportunities.

Qualifications

• High School Diploma or GED
• Minimum 7 years relevant work experience, including 3 years in a supervisory role
• Strong leadership, teamwork, and interpersonal skills including written and oral communication and presentation skills
• Strong knowledge of the Appliance Service business
• Experience and understanding of Collective Bargaining agreements
• Strong knowledge of Microsoft Office and SAP
• Demonstrated ability to interpret financial and operational measures; knowledge of utility finance principles
• This is a safety sensitive position; DOT testing is required
• Must possess and maintain a valid U.S. driver's license with a satisfactory driving history
• Compliance with the Department of Energy's regulation 10 CFR 810 is required
• Associate or Bachelor's Degree
• Strong knowledge of utility finance; knowledge of contracts
• Proficient in the PSE&G workforce management and reporting systems
• Mechanical skills, knowledge of HVAC and Energy Consuming Equipment
• Plumbing, electrical or mechanical trade-related licenses and certification

Responsibilities

• Workforce deployment; maintain proper balance between tariff and non-tariff (competitive) services; ensure that the Appliance Service business remains profitable while implementing plans for the growth of competitive services; maintaining high levels of customer satisfaction; implementing plans for performance improvement in safety, productivity, customer relations and reliability.
• As needed, interact with municipalities, government agencies/officials on behalf of PSE&G.
• Directly supervise staff and service technician performance, resolve employee relations issues, resolve industrial relations matters and ensure technical development of the Appliance Service associates.
• Oversee operations to ensure a safe work environment.
• As an employee of PSE&G, during storm/outage restoration efforts, may be required to perform functions different from normal operations and the regular work schedule. May also be required to work in an alternate location.
• Directly supervise staff and service technician performance, resolve employee relations issues and industrial relations matters and ensure technical development of the Appliance Service associates.
• Oversee operations to ensure a safe work environment.
• Respond outside of normal working hours since Appliance Service is a 24/7 operation.

Skills

Leadership

Supervision

Communication

Analytical skills

Safety awareness

Education

Associate or Bachelor's Degree

Tools

Microsoft Office

SAP

Job description

1981 Sr Service Supervisor Gas Operations - Harrison

Requisition: 84229
PSEG Company: Public Service Electric & Gas Co.
Salary Range: $ 121,200 - $ 199,200
Work Location Category: Onsite
We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company - along with a supportive, friendly work environment where your contributions are valued.

• Onsite: Employees work onsite daily.
• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

At this time, only current PSEG employees are being considered.

As a member of PSE&G’s Gas Operations business, provide leadership and direction in the daily operations of the District’s Appliance Service business. Provide oversight of the daily operations of the District’s business and financial plans including: workforce deployment; maintaining proper balance between tariff and non-tariff (competitive) services; ensuring that the Appliance Service business remains profitable while implementing plans for the growth of competitive services; maintaining high levels of customer satisfaction; implementing plans for performance improvement in safety, productivity, customer relations and reliability. Manage all aspects of operations on a day-to-day basis and direct team in accomplishing desired results. Ensure quality and quantity of work performed is in compliance with Company standards and procedures, safe work practices, environmental and government regulations. Oversee operations to ensure a safe work environment. As needed, interact with municipalities, government agencies/officials on behalf of PSE&G.

Job Responsibilities

• Workforce deployment; maintain proper balance between tariff and non-tariff (competitive) services; ensure that the Appliance Service business remains profitable while implementing plans for the growth of competitive services; maintaining high levels of customer satisfaction; implementing plans for performance improvement in safety, productivity, customer relations and reliability.
• As needed, interact with municipalities, government agencies/officials on behalf of PSE&G.
• Directly supervise staff and service technician performance, resolve employee relations issues, resolve industrial relations matters and ensure technical development of the Appliance Service associates.
• Oversee operations to ensure a safe work environment.
• As an employee of PSE&G, during storm/outage restoration efforts, may be required to perform functions different from normal operations and the regular work schedule. May also be required to work in an alternate location.
• Directly supervise staff and service technician performance, resolve employee relations issues and industrial relations matters and ensure technical development of the Appliance Service associates.
• Oversee operations to ensure a safe work environment.
• Respond outside of normal working hours since Appliance Service is a 24/7 operation.

Job Specific Qualifications

• High School Diploma or GED
• Minimum 7 years relevant work experience, including 3 years in a supervisory role
• Strong leadership, teamwork, and interpersonal skills including written and oral communication and presentation skills; Ability to achieve results in challenging situations
• Strong knowledge of the Appliance Service business
• Experience and understanding of Collective Bargaining agreements
• Strong knowledge of Microsoft Office and SAP
• Demonstrated ability to interpret financial and operational measures; knowledge of utility finance principles
• Must obtain an acceptable score on the First Line Supervisor's Test (FLST) unless presently a PSEG employee directly supervising and responsible for performance of blue collar, operating department/represented associates for a minimum of 12 continuous months with satisfactory performance
• Strong analytical skills
• This is a safety sensitive position; DOT testing is required
• Must possess and maintain a valid U.S. driver's license with a satisfactory driving history
• Compliance with the Department of Energy's regulation 10 CFR 810 is required.
• Associate or Bachelor's Degree
• Strong knowledge of utility finance; knowledge of contracts
• Proficient in the PSE&G workforce management and reporting systems
• Mechanical skills, knowledge of HVAC and Energy Consuming Equipment
• Plumbing, electrical or mechanical trade-related licenses and certification

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [e-mail].
If you need to request a reasonable accommodation to perform the essential functions of the job, email [e-mail]. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
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