Senior Fulfillment Operations Leader

ShipMonk; Las Vegas (NM); On-site; USD 120,000 - 160,000; Full time

Job summary

ShipMonk is seeking a Senior Manager of Fulfillment Center Operations to scale high-performing teams and deliver on the promise of Stress Less, Grow More. You will lead procedures for shipments, inventory integrity, and equipment upkeep while coordinating with customer service and sales to optimize warehouse workflows.

You will oversee budget and P&L, drive operational excellence across all areas, lead recruitment and training for supervisory staff, and ensure safety, sanitation, and compliance.

Qualifications

• Bachelor's degree in Supply Chain Operations or equivalent experience required.
• 6–8 years of related experience in fulfillment/operations leadership.
• Experience with warehouse management systems (WMS).
• Experience with labor management systems and productivity initiatives.
• Lean Six Sigma certification preferred.
• Proficiency with enterprise tech: Advanced Excel, Outlook/Gmail, PM software, WMS, workflow tools.

Responsibilities

• Establish operational procedures for receiving, shipping, and inventory control.
• Maintain warehouse condition and equipment; submit repair/replacement requests.
• Coordinate activities across warehouse, customer service, and sales teams.
• Maintain safe operations and sanitation per standards.
• Manage budget and P&L for the operation.
• Ensure KPI targets are met cost-effectively; optimize layouts.

Skills

Leadership

WMS

Labor management

Lean Six Sigma

Advanced Excel

Communication

Problem solving

Team-building

Budget & P&L

Education

Bachelor's degree in Supply Chain Operations

Tools

WMS

Labor management systems

ERP/PM software

Job description

ShipMonk is seeking a Senior Manager of Fulfillment Center Operations to scale high-performing teams and deliver on the promise of Stress Less, Grow More. You will lead procedures for shipments, inventory integrity, and equipment upkeep while coordinating with customer service and sales to optimize warehouse workflows.

You will oversee budget and P&L, drive operational excellence across all areas, lead recruitment and training for supervisory staff, and ensure safety, sanitation, and compliance.