Warehouse Operations Supervisor - Data-Driven Leader

ShipMonk; Las Vegas, Northern (NV, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

ShipMonk is a tech-powered growth partner for ecommerce brands, operating 12+ owned fulfillment centers across the US, Canada, the UK and Europe. We’re seeking an Operations Supervisor to lead 25–30 associates, drive warehouse productivity and ensure safety and compliance.

You’ll report to upper management and continuously improve processes while managing inventory flow. Ideal candidates have a 2+ year supervisory background, strong organizational and communication skills, and the ability to

Qualifications

• Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from the US Military as an NCO or higher rank preferred
• Minimum 2 years of experience in a supervisory role
• Working knowledge of inventory management software
• Excellent organization, planning skills, and strong attention to detail
• The Operations Supervisor will have outstanding communication and interpersonal abilities
• Proven track record of taking ownership, driving results, and managing change
• Ability to dive deep into data and provide thought-provoking, workable business solutions
• Available to work on weekends, holidays, and overtime as needed
• Ability to work in a fast-paced environment
• Must be able to stand for most of the day
• Ability to lift up to 50lbs.

Responsibilities

• Lead, manage and develop a team of 25 to 30 ShipMonk Associates
• Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed
• Use software to keep records, edit, and manage the inventory flow
• Focus on productivity, process, and quality of warehouse operations through warehouse KPIs
• Report to upper management on stock levels, issues, employee performance, etc.
• Constantly work to improve processes
• Optimize employee workflow to maximize productivity
• Ensure that facility equipment is properly maintained and safe
• Communicate with the warehouse manager to make critical decisions
• Train new warehouse associates
• Oversee warehouse sanitation and identify when sanitation fails and needed actions

Skills

Supervisory experience

Inventory software

Organizational skills

Communication

Data analysis

Ownership & results

Fast-paced environment

Physical stamina

Education

Associates or Bachelor's degree in Operations / Supply Chain / Management / Engineering

Tools

Inventory management software

Job description

ShipMonk is a tech-powered growth partner for ecommerce brands, operating 12+ owned fulfillment centers across the US, Canada, the UK and Europe. We’re seeking an Operations Supervisor to lead 25–30 associates, drive warehouse productivity and ensure safety and compliance.

You’ll report to upper management and continuously improve processes while managing inventory flow. Ideal candidates have a 2+ year supervisory background, strong organizational and communication skills, and the ability to