Warehouse Operations Supervisor: Lead Teams & Process Excellence

ShipMonk; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

ShipMonk isn't just a 3PL; we're a growth partner for merchants, with 12+ owned fulfillment centers across the US, Canada, the UK, and Europe. We empower high-growth ecommerce brands to stress less and grow more.

As Operations Supervisor, you will lead a team of 25–30 associates, implement policies, manage inventory flow, and drive productivity and quality using warehouse KPIs. You will report to upper management and help optimize processes daily.

Qualifications

• Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field.
• Minimum 2 years of experience in a supervisory role.
• Working knowledge of inventory management software.
• Excellent organization, planning skills, and strong attention to detail.
• The Operations Supervisor will have outstanding communication and interpersonal abilities.
• Proven track record of taking ownership, driving results, and managing change.
• Ability to dive deep into data and provide thought-provoking, workable business solutions.
• Available to work on weekends, holidays, and overtime as needed.
• Ability to work in a fast-paced environment.
• Must be able to stand for most of the day.
• Ability to lift up to 50lbs.

Responsibilities

• Lead and develop a team of 25 to 30 associates.
• Communicate policies and ensure compliance; act as primary information source.
• Use software to record, edit, and manage inventory flow.
• Improve warehouse productivity, processes, and quality via KPIs.
• Report stock levels and performance to upper management.
• Train new warehouse associates.
• Ensure equipment is maintained and safe.
• Coordinate with warehouse manager on critical decisions.
• Oversee sanitation in assigned department.

Skills

Supervisory experience

Inventory management software

Communication skills

Data analysis

Organizational skills

Attention to detail

Education

Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field

US Military service as NCO or higher rank preferred

Tools

ERP systems

Job description

ShipMonk isn't just a 3PL; we're a growth partner for merchants, with 12+ owned fulfillment centers across the US, Canada, the UK, and Europe. We empower high-growth ecommerce brands to stress less and grow more.

As Operations Supervisor, you will lead a team of 25–30 associates, implement policies, manage inventory flow, and drive productivity and quality using warehouse KPIs. You will report to upper management and help optimize processes daily.