Senior Front Office Specialist – Medical Practice (OBGYN)

Orlando Health, Inc.; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Orlando Health Physician Associates, part of the Orlando Health system, is seeking a Senior Front Office Assistant to support ambulatory operations across Central Florida locations.

You will manage scheduling, patient intake, and insurance referrals in a busy PCP office setting, contributing to efficient patient flow and strong customer service. This role emphasizes accuracy, compliance, and teamwork.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres to and ensures compliance with Orlando Health policies and standards.
• Handle multiple tasks, answer calls, take messages, and file lab reports and medical records.
• Perform word processing and spreadsheet data entry.
• Handle charge entry and cash handling.
• Liaise between physicians, patients, and insurance providers to obtain referrals/authorizations.
• Maintain attendance and comply with all policies.
• Participate in Quality Assurance activities and regulatory compliance.
• Maintain a clean, safe, organized office.
• Assist office billing service as needed.

Skills

Typing speed 30 wpm

Multitasking

Bilingual (English/Spanish)

Communication skills

Education

High School diploma or equivalent

Tools

Practice management software

Job description

Orlando Health Physician Associates, part of the Orlando Health system, is seeking a Senior Front Office Assistant to support ambulatory operations across Central Florida locations.

You will manage scheduling, patient intake, and insurance referrals in a busy PCP office setting, contributing to efficient patient flow and strong customer service. This role emphasizes accuracy, compliance, and teamwork.