Senior Front Office & Scheduling Specialist (Cancer Care)

Orlando Health, Inc.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Orlando Health, Inc. is seeking a Senior Front Office Assistant to perform routine scheduling and administrative functions in an ambulatory/physician office setting.

Under the supervision of the Practice Site Supervisor and Managers, you will manage calls, messages, lab reports and medical records, and act as a liaison between physicians, patients and insurance companies for referrals and authorizations. This role requires high school diploma, 30 wpm typing, knowledge of ICD & CPT, and at least

Qualifications

• High School graduate or equivalent.
• Typing speed ofApproximately 30 wpm or ability to demonstrate competent use of practice management system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Education

High School graduate or equivalent

Typing speed ~30 wpm

Knowledge of ICD & CPT

Tools

Practice management software

Job description

Orlando Health, Inc. is seeking a Senior Front Office Assistant to perform routine scheduling and administrative functions in an ambulatory/physician office setting.

Under the supervision of the Practice Site Supervisor and Managers, you will manage calls, messages, lab reports and medical records, and act as a liaison between physicians, patients and insurance companies for referrals and authorizations. This role requires high school diploma, 30 wpm typing, knowledge of ICD & CPT, and at least