Senior Front Office Coordinator - Multi-Location Medical Group

Orlando Health, Inc.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Student loan repayment

tuition reimbursement

FREE college education programs

retirement savings

paid paternity leave

fertility benefits

back up elder and childcare

pet insurance

PTO/Holidays

and more for full time and part time

Job summary

Orlando Health Medical Group is seeking a Sr. Front Office Assistant to perform routine computerized scheduling and administrative tasks in an ambulatory physician office.

The role operates under the supervision of the Practice Site Supervisors and managers, with travel to multiple locations as needed. The position requires at least two years of medical office experience, strong typing, and familiarity with ICD & CPT coding.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Acts as a Liaison to assist office billing service as requested.

Skills

Typing (30 wpm)

Word processing

Spreadsheet data

Customer service

Education

High School diploma or equivalent

Tools

Practice management software

Job description

Orlando Health Medical Group is seeking a Sr. Front Office Assistant to perform routine computerized scheduling and administrative tasks in an ambulatory physician office.

The role operates under the supervision of the Practice Site Supervisors and managers, with travel to multiple locations as needed. The position requires at least two years of medical office experience, strong typing, and familiarity with ICD & CPT coding.