Senior Front Office ETRM Support — Real-Time Power Trading

Talan; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) match

Vacation days up to 27

Holidays & sick days

Health insurance + FSA

STD/LTD

Commuter benefits

Job summary

Talan is seeking a seasoned Front Office Support Analyst to back North American power markets, including ERCOT. You will be the primary technical and functional contact for traders, quants, and risk teams, ensuring real-time stability and go-live readiness.

You will support MtM reporting, P&L validation, risk monitoring, and data-driven reporting with Power BI. The role demands autonomy, reliability, and strong communication under pressure.

Qualifications

• 3-15 years of experience in front office or application support in energy trading.
• Strong technical foundation: SQL, Linux/Unix, shell scripting; Python is a plus.
• Ability to work under pressure in a fast-paced trading environment.
• Strong communication skills for interaction with senior trading staff.
• Experience managing incidents, priorities, and time-critical operations.

Responsibilities

• Provide senior level support to front office users, including traders and schedulers.
• Ensure stability of the trade lifecycle from trade capture to end of day processes.
• Troubleshoot complex technical and functional issues across the ETRM landscape.
• Work closely with traders on pricing, market data, positions, and real-time topics.
• Monitor and validate PnL, risk exposures, and position data.
• Coordinate with global teams (development, QA, infrastructure, data).
• Drive root cause analysis and long-term remediation.
• Document processes, support procedures, and best practices.
• Act as a mentor and escalation point for junior and mid-level analysts.
• Contribute to Go Live readiness and post-implementation stabilization.

Skills

SQL

Linux/Unix

Shell scripting

Python

Trading experience

Communication skills

Tools

Orchestrade

Power BI

Cloud (AWS/Azure)

Job description

Talan is seeking a seasoned Front Office Support Analyst to back North American power markets, including ERCOT. You will be the primary technical and functional contact for traders, quants, and risk teams, ensuring real-time stability and go-live readiness.

You will support MtM reporting, P&L validation, risk monitoring, and data-driven reporting with Power BI. The role demands autonomy, reliability, and strong communication under pressure.