Senior Front Office Assistant (Bilingual) – Medical Office

Orlando Health, Inc.; Florida; On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Orlando Health Physician Associates in Winter Garden, FL is seeking a Senior Front Office Assistant to perform routine scheduling and administrative functions in an ambulatory/physician office under the direction of the Practice Site Supervisor.

The location is 17000 Porter Road, Suite 208, Winter Garden, FL 34787, and hours are Monday - Friday, 7:45am-5pm. A bilingual candidate (English/Spanish) is preferred and experience in a medical office is required.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Skills

Typing speed 30 wpm

Medical office experience

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Practice management software

Job description

Orlando Health Physician Associates in Winter Garden, FL is seeking a Senior Front Office Assistant to perform routine scheduling and administrative functions in an ambulatory/physician office under the direction of the Practice Site Supervisor.

The location is 17000 Porter Road, Suite 208, Winter Garden, FL 34787, and hours are Monday - Friday, 7:45am-5pm. A bilingual candidate (English/Spanish) is preferred and experience in a medical office is required.