Senior Medical Front Office Specialist

Orlando Health, Inc.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Orlando Health Physician Associates is seeking a Senior Front Office Assistant to perform routine scheduling and administrative tasks in an ambulatory/physician office under supervision. The role supports the Practice Site Supervisor and Medical Office Manager in day-to-day operations.

The position at 17000 Porter Road, Winter Garden, FL 34787 requires strong keyboard skills, familiarity with ICD & CPT codes, and the ability to handle multiple tasks with accuracy.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Skills

Typing speed 30 wpm

Knowledge of ICD & CPT

Education

High School graduate or equivalent

Job description

Orlando Health Physician Associates is seeking a Senior Front Office Assistant to perform routine scheduling and administrative tasks in an ambulatory/physician office under supervision. The role supports the Practice Site Supervisor and Medical Office Manager in day-to-day operations.

The position at 17000 Porter Road, Winter Garden, FL 34787 requires strong keyboard skills, familiarity with ICD & CPT codes, and the ability to handle multiple tasks with accuracy.