Senior Front-End Platform Engineer, Retail POS UI

Toshiba Corp.; Raleigh, Bentonville (NC, AR); Hybrid; USD 190,000 - 230,000; Full time

Benefits offered by this job

Group health coverage

Employee Assistance Programs

401(k) plan with company match

Life Insurance

Pet Insurance

Employee discounts

Generous paid time off

Job summary

Toshiba Global Commerce Solutions is seeking an Executive Director of Client Delivery to lead hands-on technical delivery across complex software environments, ensuring successful client implementations, adoption, and production readiness. The role requires fluency across the software stack and the ability to coordinate diverse internal teams with customers to align on commitments and outcomes.

The Executive Director will drive delivery discipline, communicate risks and trade-offs clearly, and

Qualifications

• Demonstrated ability to understand and discuss software architecture, application design, integration patterns, deployment pipelines, databases, infrastructure, security, observability, and production support at a practical technical depth.

Responsibilities

• Lead client delivery execution for complex software implementations, integrations, deployments, upgrades, and production readiness activities.
• Maintain hands-on fluency across the software stack to assess feasibility, integration behavior, configuration impacts, environment dependencies, security considerations, deployment readiness, and operational risk.
• Translate technical implementation details into clear client-facing explanations, delivery impacts, risks, trade-offs, and timeline considerations.
• Engage directly with customers to explain implementation approach, clarify solution behavior, address technical concerns, manage escalations, and build confidence in delivery plans.
• Coordinate internal engineering, QA, architecture, DevOps, product, support, services, and program teams around client priorities, delivery dependencies, issue resolution, and go-live commitments.
• Drive delivery discipline through implementation planning, readiness reviews, technical risk management, issue tracking, release coordination, and transparent client status communication.
• Provide hands-on technical guidance during client delivery to validate implementation approach, troubleshoot blockers, evaluate integration risks, and ensure the solution operates successfully in the client environment.
• Use delivery metrics, client feedback, defect trends, deployment outcomes, support data, and production readiness indicators to improve client delivery predictability and implementation quality.

Skills

Software architecture understanding

Customer communication

Cross-functional coordination

Technical leadership

DevOps practices

Delivery management

Job description

Toshiba Global Commerce Solutions is seeking an Executive Director of Client Delivery to lead hands-on technical delivery across complex software environments, ensuring successful client implementations, adoption, and production readiness. The role requires fluency across the software stack and the ability to coordinate diverse internal teams with customers to align on commitments and outcomes.

The Executive Director will drive delivery discipline, communicate risks and trade-offs clearly, and