Director, AI-Driven Retail Platform Delivery

Toshiba Global Commerce Solutions; Cincinnati (OH); On-site; USD 180,000 - 260,000; Full time

Job summary

Toshiba Global Commerce Solutions is seeking a Director of Software Engineering: Retail Platform Delivery to own end-to-end delivery across global retail partners, including Fortune 100 accounts. The role unifies Development, Test, and Professional Services Engineering into one accountable function.

You will lead AI-native development workflows, set telemetry, and ensure production reliability, performance, and cost targets while shaping architecture and implementation across POS, payments, and

Qualifications

• Experience leading cross-functional software delivery for large-scale retail platforms.
• Ability to define success criteria, rollout strategy, and risk posture for customer programs.
• Strong focus on software quality, release governance, and telemetry.

Responsibilities

• Own end-to-end delivery of the retail platform across global partners.
• Define and enforce DORA metrics, deployment frequency, MTTR, and change failure rate.
• Lead customer-facing engineering authority for strategic accounts.

Skills

AI-assisted engineering

PR review

Job description

Toshiba Global Commerce Solutions is seeking a Director of Software Engineering: Retail Platform Delivery to own end-to-end delivery across global retail partners, including Fortune 100 accounts. The role unifies Development, Test, and Professional Services Engineering into one accountable function.

You will lead AI-native development workflows, set telemetry, and ensure production reliability, performance, and cost targets while shaping architecture and implementation across POS, payments, and