Director, AI-Driven Retail Platform Delivery

Toshiba Global Commerce Solutions

Cincinnati (OH)

On-site

USD 180,000 - 260,000

Full time

14 days+

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Job summary

Toshiba Global Commerce Solutions is seeking a Director of Software Engineering: Retail Platform Delivery to own end-to-end delivery across global retail partners, including Fortune 100 accounts. The role unifies Development, Test, and Professional Services Engineering into one accountable function.

You will lead AI-native development workflows, set telemetry, and ensure production reliability, performance, and cost targets while shaping architecture and implementation across POS, payments, and

Qualifications

Experience leading cross-functional software delivery for large-scale retail platforms.
Ability to define success criteria, rollout strategy, and risk posture for customer programs.
Strong focus on software quality, release governance, and telemetry.

Responsibilities

Own end-to-end delivery of the retail platform across global partners.
Define and enforce DORA metrics, deployment frequency, MTTR, and change failure rate.
Lead customer-facing engineering authority for strategic accounts.

Skills

AI-assisted engineering

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Job description

You will lead AI-native development workflows, set telemetry, and ensure production reliability, performance, and cost targets while shaping architecture and implementation across POS, payments, and

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