Senior Front-End Cashier & Team Trainer

Paycom - ATS; San Jose (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

Paycom - ATS in San Jose, CA is seeking an experienced front-end supervisor to manage daily front-end operations, greet customers, train cashiers, and ensure accurate cash handling and service standards.

The role focuses on supervising front-end staff, enforcing WIC/SNAP and other government regulations, and maintaining cleanliness and safety across the checkout area. Strong leadership and flexible shifts are required.

Responsibilities

• Greet all customers in a friendly manner.
• Thank customers for their patronage.
• Train new cashiers and employees in customer service, cash handling, dress code, and professionalism.
• Complete all sales transactions: cash, credit card, debit card, WIC, and Food Stamps.
• Cash checks in accordance with policy.
• Bag merchandise after sales transaction is completed and paid for customer.
• Maintain a clean workstation.
• Walk produce department daily.
• Sign in and out for breaks.
• Scan items per minute within policy.
• Follow the cash irregularities policy.
• Supervise all front end employees, ensuring outstanding customer service.
• Verify and approve customer returns, price adjustments, rain checks, and checks per policy.
• Assist cashiers with cash drops when needed.
• Schedule and post weekly cashiers’ breaks and maintain staffing levels.
• Monitor logs and front end forms for accuracy.
• Monitor shopping carts and ad fliers for customers.
• Discipline and train front end staff, including safety.
• Notify Scan Coordinator of incorrect prices or items not scanning.
• Enforce company regulations, dress policy, and age verification for restricted products.
• Operate cash till and balance till end of shift.
• Support marketing promotions and events.
• Climb ladders to retrieve or place products on top shelves.

Job description

Paycom - ATS in San Jose, CA is seeking an experienced front-end supervisor to manage daily front-end operations, greet customers, train cashiers, and ensure accurate cash handling and service standards.

The role focuses on supervising front-end staff, enforcing WIC/SNAP and other government regulations, and maintaining cleanliness and safety across the checkout area. Strong leadership and flexible shifts are required.