Senior Fraud & Payment Analytics Lead

Franchise World Headquarters, LLC; Miami (FL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Insurance Plans (Medical, Life)

Pension/401K/RSP (country specific)

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Volunteering time

And More.....

Job summary

Franchise World Headquarters, LLC in Miami, FL, is seeking a Sr. Analyst, Fraud & Payment Analytics to detect, analyze, and prevent fraud across payment channels and regions. The role partners with vendors and internal teams to implement mitigations and optimize processes.

You'll work with large datasets, advanced analytics tools, and cross-functional teams to translate findings into executive-ready insights and contribute to PCI compliance across markets.

Qualifications

• Bachelor's degree in a relevant field (Finance, Business, Information Systems, or related) and 2-6 years of experience in fraud detection and prevention and/or payment processing analysis for a merchant environment.
• Knowledge of card network tools and programs - Visa, Mastercard, AMEX, AVS, and related fraud controls.
• Experience working with third-party fraud prevention partners and managing vendor relationships.
• Ability to work with large datasets and translate analytical findings into clear business recommendations.
• Advanced proficiency in MS Excel and MS PowerPoint.
• Strong initiative, project management, and ability to drive tasks to completion.
• Willingness to learn and adapt; openness to supporting and expanding use of AI tools in fraud detection and payment processing workflows.

Responsibilities

• Monitor fraud prevention performance and payment processing analytics using KPIs, trend analysis, and alerts to track program health and identify deviations requiring action.
• Analyze emerging fraud trends and payment processing anomalies to identify improvement opportunities; translate findings into actionable recommendations for risk mitigation.
• Partner with outside vendors - including the Fraud Prevention vendor of record - to maximize program effectiveness, track performance against commitments, and drive continuous improvement.
• Manage PCI compliance measures for Subway and its franchisees, ensuring ongoing adherence to standards across all markets.
• Prepare reports and present findings to senior management, synthesizing complex data into clear, executive-ready insights.
• Enhance fraud risk policies, payment analytics procedures, and guidelines to reflect evolving threats and best practices.
• Conduct investigations into suspected fraud incidents, coordinating with internal teams and external partners to drive resolution.

Skills

Fraud detection

Payment analytics

Vendor management

Big data analysis

Excel

PowerPoint

AI tools in fraud detection

Education

Bachelor's degree in Finance/Business/IS

Tools

Power BI

Tableau

Job description

Franchise World Headquarters, LLC in Miami, FL, is seeking a Sr. Analyst, Fraud & Payment Analytics to detect, analyze, and prevent fraud across payment channels and regions. The role partners with vendors and internal teams to implement mitigations and optimize processes.

You'll work with large datasets, advanced analytics tools, and cross-functional teams to translate findings into executive-ready insights and contribute to PCI compliance across markets.