Payments & Fraud Analyst - Scale Revenue, Mitigate Risk

Hitmarker | Gaming Jobs; San Francisco (CA); Hybrid; USD 144,000 - 162,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Discord is seeking a Payments & Fraud Analyst to join the Payments, Fraud & Risk team in the SF Bay Area. You will own end-to-end fraud detection, payments operations, and risk assessment within your area, leading cross-functional programs and surfacing fraud risk early.

With 4–5+ years in payments, fraud, or risk operations, you will write SQL to analyze data, build dashboards, and mentor junior teammates while collaborating with Engineering, Legal, Product, Revenue, and other partners.

Qualifications

• 4–5+ years of experience in payments, fraud, or risk operations.
• Knowledge of card network rules (Visa, Mastercard, Amex, etc.), and dispute processes.
• Proficiency in SQL and data analysis to drive fraud and payments decisions.
• Experience building reporting and monitoring workflows using BI and alerting tools (Mode, Datadog, or equivalent).
• Proven ability to independently own an end-to-end function and execute mid-size programs with minimal oversight.
• Strong written and verbal communication skills, with the ability to translate complex findings into business-impact narratives.
• Experience mentoring others or serving as a technical resource on a team.

Responsibilities

• Own high-scale fraud detection and mitigation, payments operations, and risk assessment within your assigned area end-to-end — from strategy through execution and post-launch measurement
• Lead high complexity fraud investigations, perform root cause analyses, and translate findings into concrete proposals for rule improvements and cross-functional action
• Write SQL queries to analyze fraud and payments data, and build reporting and monitoring dashboards and alerts (e.g., Mode, Datadog) that track performance and inform decision-making
• Program manage cross-functional initiatives with Engineering, Legal, Payments Strategy, Product, Revenue, and other partners — setting milestones, managing dependencies, and driving delivery
• Contribute to risk assessments for new product launches, identifying fraud exposure early and executing mitigation strategies
• Communicate the business impact of your work to cross-functional stakeholders — pre, during, and post-launch — adjusting level of detail based on audience
• Mentor junior team members and contribute to team-wide quality and knowledge sharing

Skills

SQL proficiency

Payments domain knowledge

Communication skills

Cross-functional collaboration

Mentoring others

Tools

Mode

Datadog

BI dashboards

Job description

Discord is seeking a Payments & Fraud Analyst to join the Payments, Fraud & Risk team in the SF Bay Area. You will own end-to-end fraud detection, payments operations, and risk assessment within your area, leading cross-functional programs and surfacing fraud risk early.

With 4–5+ years in payments, fraud, or risk operations, you will write SQL to analyze data, build dashboards, and mentor junior teammates while collaborating with Engineering, Legal, Product, Revenue, and other partners.