Senior Forward Deployed Product Manager (NYC)

Theory Ventures; New York (NY); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Equity

Lunch

Unlimited PTO

Commuter stipend

Equipment stipend

Job summary

DOSS in NYC is seeking a Senior Forward Deployed Product Manager to lead ERP implementations across upper mid-market and enterprise clients, translating complex operations into actionable configurations on the DOSS ERP platform.

You will work directly with client leadership, embed in their workflows, and drive discovery through go-live, leveraging AI tooling to optimize delivery and automate processes.

Qualifications

• SQL experience is a plus.
• Fluent with AI tools and excited about applying them to real operational problems.
• Executive presence and communication skills for director-level client interactions.
• Systems thinker who can untangle complex problems across people/process/tech.
• Experience thriving in fast-moving environments such as startups or consulting.

Responsibilities

• Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients.
• Conduct cross-functional deep dives to map business processes and surface requirements.
• Translate operational and financial workflows into data models, product configurations, and integrations on the DOSS platform.
• Build new product capabilities to support enterprise-scale deployments.
• Collaborate with technical teams on integrations and data migrations.
• Own client relationships at operator and director level; support executive relationships and escalations.
• Drive retention and expansion by turning implementations into client advocacy.

Skills

SQL

AI tools

Executive presence

Systems thinking

Fast-paced environments

Job description

Senior Forward Deployed Product Manager (NYC)

DOSS is building an Operations Cloud for the real world.

A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:

Procurement

Orders

Finance

Built to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves.

Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation.

We recently raised a $55M Series B , co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC.

DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.

Forward Deployed Product Manager

About the Role

DOSS's Forward Deployed Services team is the core engine of how we deliver value to customers. As a Senior Forward Deployed Product Manager, you sit at the intersection of product, operations, data, and client partnership, and are responsible for translating complex business problems into working solutions on the DOSS ERP platform.

This role is for someone who thrives in ambiguity, moves fast, and brings genuine intellectual curiosity to hard operational problems. You'll work directly with client leadership, embed in their workflows, and own the implementation lifecycle from discovery through go-live. You'll also leverage AI tooling as a core part of how you work.

What You'll Do

Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients, including discovery, product design, configuration, UAT, and go-live

Conduct cross-functional deep dives across client organizations to map business processes and surface requirements, and identify the right solution architecture

Translate complex operational and financial workflows (flow of goods, information, and money) into data models, product configurations, and integrations on the Doss platform

Build new product capabilities within DOSS to support enterprise-scale deployments and extend the platform

Collaborate with technical teams on integrations and data migrations

Own client relationships at the operator and director level; support senior-led executive relationships and escalations

Drive retention and expansion by turning successful implementations into client advocacy

Use AI tooling actively and fluently across your workflow and contribute to automation initiatives that improve how the team delivers

What We're Looking For

4-6 years in consulting, technical program management, product operations, or implementation at a technology company; ERP experience is a plus but not required

A systems thinker who can traverse interconnected people, process, and technology; you can untangle complex problems and put them back together with clarity

High-intensity by genuine preference; you've operated in fast-moving environments (startups, consulting, finance) and that's where you do your best work

Technical from first principles; you can work through hard engineering and logic problems intuitively, not by memorization

Strong analytical mindset; SQL experience is a plus

Fluent with AI tools and excited about applying them to real operational problems

Executive presence and communication skills that hold up in client-facing environments at the director level and above

What You'll Get

Competitive salary + meaningful equity

Lunch in-office 5 days/week (and dinner when needed)

Flexible/unlimited PTO

Commuter (BART/MUNI/CalTrain) and equipment stipends