Senior Forward Deployed Engineer — Remote (EST)

Tines Security Ltd.; Northern (KY); Remote; USD 220,000 - 240,000; Full time

Benefits offered by this job

Startup equity & extended exercise

Matching retirement plans

Home office setup

25 days annual leave

Generous parental leave programs

Flexibility in how and where you work

Phone and home Internet allowance

Job summary

Tines Security Ltd. is seeking a high-ambition forward deployed engineer to join our remote team, based in EST in the United States. You will be embedded with public sector and federal customers to drive AI adoption and maximize value from the Tines platform.

You'll own the full customer success arc, from adoption to identifying new opportunities, and serve as the trusted technical advisor across all levels. Travel 20-40% to customer sites to build trust and deliver impact.

Qualifications

• 8+ years in a technical, customer-facing role.
• 5+ years with public sector or federal customers.
• Strong Python skills and production experience with AI systems.
• Ability to train, enable and influence stakeholders across all levels.
• Willingness to travel 20-40% to customer sites.

Responsibilities

• Own end-to-end deployment: lead technical implementation within complex enterprise environments.
• Drive adoption across the organization by training and supporting users and stakeholders.
• Identify and develop new use cases by surfacing opportunities within customers.
• Be the primary technical point of contact and resolve blockers.
• Maintain strong customer relationships from daily users to executives.
• Feed insights back to product by surfacing friction points and high-value use cases.
• Travel 20-40% to customer sites to build trust and accelerate adoption.

Skills

Python

LLMs & AI

Customer-facing

Pre-sales

Technical communications

Job description

Tines Security Ltd. is seeking a high-ambition forward deployed engineer to join our remote team, based in EST in the United States. You will be embedded with public sector and federal customers to drive AI adoption and maximize value from the Tines platform.

You'll own the full customer success arc, from adoption to identifying new opportunities, and serve as the trusted technical advisor across all levels. Travel 20-40% to customer sites to build trust and deliver impact.