Senior Forward-Deployed Architect - AI-Driven Transformation

Atlassian; New York (NY); Hybrid; USD 180,000 - 235,000; Full time

Job summary

At Atlassian, we seek a Forward Deployed Architect to guide strategic customers through AI-native transformations. You will design end-to-end systems of work, drive cross-functional change, and lead executive conversations with CIOs/CTOs. Expect 50% travel and embedding with 1–3 accounts for 3–9 months each.

This role emphasizes architecture, business transformation, and collaboration across IT, HR, Finance, and Ops, reporting to the Head of Solution Architects.

Qualifications

• 8+ years in customer-facing technical, advisory, consulting, or transformation roles.
• Experience delivering end-to-end transformations at Fortune 1000, large regulated, or public sector customers.
• Executive presence and exceptional written communication; able to produce a memo, ADR, or design doc that stands up to executive review.
• Strong workflow and systems thinking across business functions.
• Comfort with cloud-native design, integration patterns, identity, security, and data.
• Ability to prototype, debug, and read code in at least one of: Java/Kotlin, TypeScript/Node, Python.
• Cross-functional credibility with IT, PMO, HR, Finance, and senior business stakeholders.
• Willingness to travel up to 50% and operate across customer time zones.

Responsibilities

• Design the customer's System of Work across functions using Jira, Confluence, Rovo, and the Atlassian platform.
• Lead process and workflow transformation from current state to future state, including operating model design, Center of Excellence structures, RACI, governance, and platform team design.
• Expand Atlassian beyond the development buyer into HR, Finance, Marketing, PMO, Operations, and other business teams through cross-functional workflow design.
• Drive AI adoption for knowledge workers through practical, workflow-based use cases embedded into daily work.
• Support adoption through change management, enablement, and success metrics.
• Own and evolve the System of Work blueprint based on outcomes, feedback, and usage data.
• Own the target-state architecture for strategic enterprise customers across the Atlassian System of Work — Plans, Goals, Work, Knowledge, Code, and AI.
• Design across the full stack: multi-tenant SaaS, identity & SS0 (SAML/OIDC/SCIM), data residency, integration patterns (REST/GraphQL/event-driven), Forge & Connect app strategy, Marketplace ecosystem, and migration paths.
• Co-design AI-native workflows — Rovo agents, knowledge grounding, Teamwork Graph enrichment, AI governance, and human-in-the-loop patterns.

Skills

Executive presence

Customer-facing experience

Cross-functional collaboration

Enterprise architecture

Code reading (Java/Kotlin/TS/Python)

Workflow thinking

Prototyping

Travel willingness

Stakeholder management

Tools

Forge

Terraform/IaC

Teamwork Graph

Job description

At Atlassian, we seek a Forward Deployed Architect to guide strategic customers through AI-native transformations. You will design end-to-end systems of work, drive cross-functional change, and lead executive conversations with CIOs/CTOs. Expect 50% travel and embedding with 1–3 accounts for 3–9 months each.

This role emphasizes architecture, business transformation, and collaboration across IT, HR, Finance, and Ops, reporting to the Head of Solution Architects.