Principal AI Solutions Engineer — Forward-Deployed

Atlassian; United States; On-site; USD 174,000 - 274,000; Full time

Job summary

Atlassian is seeking a Principal Forward Deployed Engineer (FDE) in the United States to lead AI/ML projects for strategic customers. You will collaborate with product, engineering and design teams to deliver AI-powered solutions, drive data-driven product direction, and mentor junior engineers.

You will architect integrations, ensure regulatory compliance, and guide deployments from concept to production while aligning with business objectives and delivering measurable outcomes.

Qualifications

• 10+ years of backend software development experience.
• 5+ years delivering AI/ML solutions in production environments.
• Deep expertise in applied AI/ML, including generative AI and LLMs.
• Proficiency with Python and JavaScript; experience with APIs and microservices.
• Strong communication and collaboration skills; ability to influence stakeholders.

Responsibilities

• Lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs.
• Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems.
• Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction.
• Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.
• Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.
• Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.
• Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.
• Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.

Skills

Backend development

AI/ML experience

Python

JavaScript

APIs & microservices

Data analysis

Communication

Regulatory compliance

Problem solving

Job description

Atlassian is seeking a Principal Forward Deployed Engineer (FDE) in the United States to lead AI/ML projects for strategic customers. You will collaborate with product, engineering and design teams to deliver AI-powered solutions, drive data-driven product direction, and mentor junior engineers.

You will architect integrations, ensure regulatory compliance, and guide deployments from concept to production while aligning with business objectives and delivering measurable outcomes.