Senior Foreclosure Specialist - Mortgage Default

Selene Finance; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Selene Holdings in Jacksonville, FL seeks a Foreclosure Specialist III to manage foreclosure activities from initiation through resolution, ensuring compliance with investor, insurer, regulatory, and state requirements. The role requires deep mortgage servicing knowledge and the ability to handle complex files, deadlines, and escalations.

You will work with attorneys, trustees, investors, vendors, and internal teams to progress files on time, review timelines, and mitigate risk.

Qualifications

• Strong knowledge of mortgage servicing and foreclosure processes.
• Strong understanding of investor, insurer, regulatory, and state foreclosure requirements.
• Excellent attention to detail and commitment to accuracy.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Strong analytical, problem-solving, and judgment skills.
• Effective written and verbal communication skills.
• Ability to independently manage assigned files while collaborating effectively in a team environment.
• Strong customer service orientation and professionalism when working with internal and external business partners.

Responsibilities

• Monitor foreclosure actions and milestones to ensure compliance with applicable investor, insurer, regulatory, and state requirements.
• Manage an assigned foreclosure caseload and ensure servicing systems, file documentation, and status updates are accurate and completed in a timely manner.
• Monitor and complete required tasks, processes, events, re-projections, holds, and exception items within established deadlines.
• Independently research and resolve complex foreclosure exceptions, documentation issues, timeline concerns, and escalated matters, coordinating with attorneys, vendors, investors, and internal business partners as appropriate
• Communicate regularly with attorneys, trustees, investors, vendors, Loan Resolution, and internal business partners regarding foreclosure status and required actions.
• Manage attorney and vendor activity to ensure files progress in accordance with applicable timelines, servicing requirements, and guidelines.
• Review and monitor foreclosure reports, timelines, and outstanding items to ensure timely progression of assigned files.
• Coordinate with internal departments to resolve issues, mitigate risk, minimize losses, and support timely foreclosure resolution.
• Identify quality or compliance concerns and provide appropriate feedback or escalation to management
• Apply knowledge of judicial and non-judicial foreclosure processes and state-specific requirements when managing assigned files.
• Apply advanced knowledge of mortgage servicing, default, foreclosure, bankruptcy, and loss mitigation processes to evaluate complex file activity, identify potential impacts, and determine appropriate next steps.
• Interpret and apply investor, insurer, regulatory, and state guidelines to foreclosure activities.
• Maintain timely and professional communication, responding to calls, messages, and emails in accordance with established service expectations.
• Complete special projects and other duties as assigned.

Skills

Mortgage servicing

Foreclosure processes

Analytical skills

Time-management

Communication skills

Team collaboration

Education

High school diploma or GED

Bachelor's degree in business or related field

Tools

MSP

Black Knight/LPS/ICE

PACER

AACER

SCRA tools

Job description

Selene Holdings in Jacksonville, FL seeks a Foreclosure Specialist III to manage foreclosure activities from initiation through resolution, ensuring compliance with investor, insurer, regulatory, and state requirements. The role requires deep mortgage servicing knowledge and the ability to handle complex files, deadlines, and escalations.

You will work with attorneys, trustees, investors, vendors, and internal teams to progress files on time, review timelines, and mitigate risk.