Senior Fire & Security Service Manager

YDU JC Air Cond & Ref Inc.- Dubai; Canton (MA); On-site; USD 88,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Bonus plan

Benefits package

Job summary

Johnson Controls is seeking a Fire Service Manager in Canton, MA. You will lead a team of technicians and administrators to support service customers, ensuring contractual obligations are fulfilled and customer issues are resolved promptly.

The role emphasizes safety, fiscal responsibility, and strong leadership in a complex service environment. The position requires a Bachelor's degree (business or engineering preferred), 5–10 years in an integrated systems sales/service setting, and proven

Qualifications

• Bachelor degree preferably in a business or engineering subject area or equivalent experience.
• Strong, positive leadership skills with ability to manage teams.

Responsibilities

• Drive customer satisfaction by leading a team of technicians and administrators.
• Manage the Service Department within an approved financial plan including operating expenses, AR/collections, personnel, capital, and inventory.
• Oversee compliance with safety, legal, and corporate policies, and ensure timely customer communications and relationship building.
• Implement plans to meet or exceed company goals and improve market potential across service segments.

Skills

Leadership

P&L understanding

MS Office

Oracle

Negotiation

Communication

Education

Bachelor's degree in business or engineering

Job description

Johnson Controls is seeking a Fire Service Manager in Canton, MA. You will lead a team of technicians and administrators to support service customers, ensuring contractual obligations are fulfilled and customer issues are resolved promptly.

The role emphasizes safety, fiscal responsibility, and strong leadership in a complex service environment. The position requires a Bachelor's degree (business or engineering preferred), 5–10 years in an integrated systems sales/service setting, and proven