Senior Fire Protection Applications Engineer

Victaulic Company; Easton (Northampton County); On-site; USD 85,000 - 110,000; Full time

Job summary

Victaulic, a global leader in mechanical pipe joining solutions, seeks a Senior Applications Engineer onsite in Easton, PA. You will become a technical resource for fire protection products and system solutions, supporting customers and sales through engineering expertise.

The role requires strong communication, ability to interpret drawings and standards, and travel up to 25%. A bachelor's in engineering or 5+ years experience, proficiency with MS Office, and the ability to work independently

Qualifications

• Bachelor’s degree in a relevant engineering discipline or 5+ years of relevant technical experience.
• Knowledge of machinery, hydraulic, electrical, or related systems and components.
• Aptitude using hand tools and precision measurement tools.
• Ability to communicate technical concepts clearly to technical and non-technical audiences.
• Strong verbal, written, and electronic communication skills.
• Proficiency in Microsoft Office applications.
• Self-motivated with the ability to work independently and with minimal supervision.
• Strong attention to detail and organizational skills.
• Ability to prioritize and manage multiple work assignments simultaneously.
• Ability to prepare clear and concise technical documentation and reports.
• Ability to interpret drawings, specifications, codes, and standards.
• Customer-service oriented with ability to work in global, cross-functional teams.
• Fire protection industry experience preferred.

Responsibilities

• Become a technical resource for Victaulic products and system solutions, including couplings, valves, fittings, catalog components, and devices.
• Develop working knowledge of commercial fire protection systems and key components.
• Gain foundational knowledge of applicable codes and standards including FM, UL, and NFPA.
• Provide engineering consulting and technical support to customers and the sales organization through phone, written correspondence, and joint customer calls.
• Investigate field installations related to product usage and performance.
• Respond to direct customer inquiries regarding product features, benefits, and applications, including customer visits and seminars when appropriate.
• Develop solutions to complex technical situations requiring independent judgment, ingenuity, and urgency.
• Provide technical support via phone, email, written correspondence, and supervised jobsite visits.
• Support customers and visitors at Victaulic facilities with technical expertise.
• Conduct supervised product investigations and troubleshooting; evaluate returned product and generate root cause reports for customers.
• Support new product development teams by providing customer and field feedback.
• Conduct supervised customer training sessions, presentations, and seminars.

Skills

Machinery knowledge

Hand tools

Measurement tools

Technical communication

Independent work

Documentation

Drawing interpretation

MS Office

Customer service

Detail oriented

Education

Bachelor’s degree in engineering

Job description

Victaulic, a global leader in mechanical pipe joining solutions, seeks a Senior Applications Engineer onsite in Easton, PA. You will become a technical resource for fire protection products and system solutions, supporting customers and sales through engineering expertise.

The role requires strong communication, ability to interpret drawings and standards, and travel up to 25%. A bachelor's in engineering or 5+ years experience, proficiency with MS Office, and the ability to work independently