Senior FinOps Technical Account Manager

CloudBolt Software; Rockville (MD); Remote; USD 90,000 - 140,000; Full time

Job summary

An innovative firm is seeking a Senior FinOps Technical Account Manager to drive customer success with their FinOps Platform. This role involves guiding organizations through onboarding and implementation, ensuring they achieve their financial goals in multi-cloud environments. As a trusted advisor, you'll engage with clients, providing training and best practices to optimize their cloud spending. Join a collaborative team dedicated to tackling cloud automation challenges and making a significant impact in the industry. If you have a passion for FinOps and cloud cost management, this opportunity is perfect for you.

Benefits

Medical, Dental, Vision coverage

401k with match

Unlimited PTO

Tuition reimbursement

Paid parental leave

Monthly cellphone reimbursement

Monthly internet reimbursement

Volunteer/community day

Equity grants

11 holidays

Qualifications

• 2+ years in FinOps or consultancy roles, with strong cloud cost management skills.
• Experience with major CSPs like AWS, Azure, or GCP.

Responsibilities

• Guide customer onboarding and platform adoption for financial management goals.
• Provide ongoing training and insights to maximize platform value.

Skills

FinOps

Cloud Cost Management

Automation

Communication Skills

Business Analysis

Education

FinOps Certified Practitioner

AWS Certification

Azure Certification

Tools

Power BI

AWS Cost Management

Azure Cost Management

Job description

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Description

At CloudBolt Software (www.cloudbolt.io), our employees are the key to our success. If you want to join an energetic, collaborative organization where you can make a difference daily, tackle cloud automation and cost optimization challenges, and enjoy your work, join us at CloudBolt. Help companies better control hybrid and multi-cloud environments!

Role Overview

The Senior FinOps Technical Account Manager (TAM) is crucial in ensuring customer success with CloudBolt’s FinOps Platform. You will guide organizations through onboarding, implementation, and ongoing use, helping them configure cost allocation, chargeback, automation policies, and reporting to meet their financial goals.

As a trusted technical advisor, you will engage with customers regularly, providing training, best practices, and insights to deliver long-term value. You will also contribute to FinOps thought leadership and stay current with multi-cloud financial management practices. This role is ideal for someone experienced in FinOps, cloud cost management, and automation, eager to shape the future of FinOps for enterprise clients.

Responsibilities

1. Technical Account Management (60%)
   • Guide customer onboarding and platform adoption to meet financial management goals.
   • Assist in leveraging CloudBolt’s features for cost transparency and allocation.
   • Help implement automation rules, budgets, and optimization policies.
   • Enable custom reporting and insights into cloud spending and forecasting.
   • Provide ongoing training and best practices to maximize platform value.
   • Maintain regular contact with customers via site visits, calls, and web conferences.
2. Research & Skills Development (20%)
   • Share expertise in FinOps internally and externally.
3. Pre-Sales Support (20%)
   • Support pre-sales efforts with customer insights and proof-of-concept deployments.
   • Coordinate with pre-sales teams for smooth customer onboarding and long-term success.

Requirements

• Experience in FinOps or related consultancy roles (2+ years).
• FinOps Certified Practitioner or Professional (preferred).
• AWS and/or Azure foundational certifications (nice to have).
• Knowledge of public cloud cost reports (AWS CUR, Azure Cost Management, etc.) (2+ years).
• Strong experience with at least two major CSPs (AWS, Azure, GCP) (3+ years).
• Hands-on experience with FinOps tools and manual FinOps tasks.
• Self-motivated, capable of multitasking.
• Excellent communication skills.
• Business analysis and requirements gathering skills.
• Quick learner of new technologies.
• Willing to travel up to 20%.

Location

100% remote, US Eastern time zone preferred.

Additional Skills

• Power BI or similar data visualization tools.
• Experience with MSP Cloud Billing, Azure CSP, AWS SPP.
• Knowledge of cloud infrastructure automation.

What We Offer

Benefits

• Medical, Dental, Vision coverage
• 401k with match
• FSA for health and dependent care
• Unlimited PTO
• 11 holidays
• Volunteer/community day
• Tuition reimbursement
• Paid parental leave
• Equity grants
• Monthly cellphone and internet reimbursement

About CloudBolt

CloudBolt is focused on maximizing cloud ROI through AI/ML insights, automation, and orchestration. We help organizations optimize cloud spend and control, placing value at every decision point. Visit www.cloudbolt.io for more info. We are committed to diversity and inclusivity. For accommodations, contact [e-mail].