Senior Financial Services Specialist — Member Solutions Leader

Mirastarfcu; Hollister (CA); On-site; USD 65,000 - 78,000; Full time

Job summary

Mirastar Federal Credit Union is seeking a Senior Financial Services Representative in Hollister, CA. The role handles member transactions, loan assessments, and basic teller duties while guiding staff and ensuring service quality.

Responsibilities include product promotion, notary support, and adherence to BSA-AML policies, with opportunities to train and mentor colleagues in a fast-paced branch environment.

Qualifications

• High School diploma with 2–3 years’ related experience or equivalent.
• Notary preferred; bilingual in English and Spanish preferred.

Responsibilities

• Open new membership and subsidiary accounts across various ownerships.
• Assess loan needs from start to finish and process applications.
• Cross-sell products within guidelines.
• Handle basic teller transactions and account maintenance tasks.
• Provide leadership and training support to staff and resolve escalations.
• Ensure compliance with BSA-AML and regulatory requirements.

Skills

Communication skills

Bilingual: English/Spanish

Leadership ability

Detail-oriented

Compliance awareness

Problem solving

Team collaboration

Education

High School diploma plus 2–3 years related experience

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Mirastar Federal Credit Union is seeking a Senior Financial Services Representative in Hollister, CA. The role handles member transactions, loan assessments, and basic teller duties while guiding staff and ensuring service quality.

Responsibilities include product promotion, notary support, and adherence to BSA-AML policies, with opportunities to train and mentor colleagues in a fast-paced branch environment.