Senior Financial Services & Client Relations Expert

Synovus Financial Corp; Tallahassee (FL); On-site; USD 55,000 - 90,000; Full time

Job summary

Synovus Financial Corp seeks a Financial Specialist to deliver distinctive service to clients, handling inquiries and promoting a highly engaged client experience across banking products and services.

The role emphasizes minimizing hand-offs, engaging clients in conversations about solutions, and expanding relationships while ensuring compliance with federal regulations and firm policies.

Qualifications

• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of federal banking regulations and compliance.
• Broad knowledge of bank products and services.

Responsibilities

• Provide distinctive service to clients in person and over the phone, resolve inquiries, and promote a high-touch client experience.
• Manage risk by adhering to policies, regulations, and responsible lending and fiduciary standards.
• Lead and develop team members, oversee performance processes, and collaborate with HR on staffing and training.

Skills

Interpersonal skills

Verbal and written communication

Analytical thinking

Attention to detail

Time management

Multi-tasking

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Synovus Financial Corp seeks a Financial Specialist to deliver distinctive service to clients, handling inquiries and promoting a highly engaged client experience across banking products and services.

The role emphasizes minimizing hand-offs, engaging clients in conversations about solutions, and expanding relationships while ensuring compliance with federal regulations and firm policies.