Senior Financial Service Advisor - Hybrid & Benefits

Fedchoice; Alexandria (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Birthday Bliss

Casual Chic

Tuition Triumph

Helping Hand

Loan Leverage

Flexible Freedom

Healthcare Heroes

401(k) Match

Paid Time Off

Job summary

FedChoice is hiring a Senior Financial Service Advisor in Alexandria, VA. The role involves enhancing member relationships and ensuring excellent service while adhering to operational policies. Candidates must have at least two years in a financial institution, ideally as a Teller. Key responsibilities include mentoring FSAs, handling complex member issues, and providing teller support. FedChoice offers competitive benefits like flexible schedules, tuition reimbursement, and health insurance.

Qualifications

• Minimum TWO (2) years of financial institution experience, preferably as a Teller or Member Service Representative.
• Familiar with and able to use general office equipment and Microsoft software applications.
• Knowledge of Credit Union policies and procedures.

Responsibilities

• Build and maintain relationships with members.
• Service members by identifying needs and cross-selling products and services.
• Ensure adherence to operational policies in the absence of management.

Skills

Financial institution experience

Customer service

Microsoft software applications

Education

High school graduate or equivalent

Tools

General office equipment

Job description

FedChoice is hiring a Senior Financial Service Advisor in Alexandria, VA. The role involves enhancing member relationships and ensuring excellent service while adhering to operational policies. Candidates must have at least two years in a financial institution, ideally as a Teller. Key responsibilities include mentoring FSAs, handling complex member issues, and providing teller support. FedChoice offers competitive benefits like flexible schedules, tuition reimbursement, and health insurance.