Member Care Financial Service Advisor

Fedchoice; Mission (KS); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading financial services organization is looking for a Financial Service Advisor in Mission, Kansas. This role involves providing exceptional member service, managing accounts, and assisting with loans while upholding the organization's values. The ideal candidate should have at least two years of experience in a financial institution and be skilled in problem-solving and cross-selling. Join our team to enhance member relationships and contribute to their financial well-being.

Qualifications

• Minimum two years of financial institution experience, preferably as a Financial Service Representative.
• Ability to actively listen and solve member issues.
• Strong knowledge of Credit Union products and services.

Responsibilities

• Provide exceptional service to members by upholding Credit Union values.
• Open and manage various account types and assist with loan options.
• Research and resolve member inquiries professionally.
• Cross-sell Credit Union products and services.

Skills

Exceptional service

Cross-selling

Problem-solving

Communication

Education

High school graduate or equivalent

Job description

A leading financial services organization is looking for a Financial Service Advisor in Mission, Kansas. This role involves providing exceptional member service, managing accounts, and assisting with loans while upholding the organization's values. The ideal candidate should have at least two years of experience in a financial institution and be skilled in problem-solving and cross-selling. Join our team to enhance member relationships and contribute to their financial well-being.