Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; New Orleans (LA); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading educational institution is seeking a Senior Financial Aid Specialist to support financial aid functions, focusing on compliance and innovation. This role requires analytical skills, technical proficiency, and the ability to improve processes in an inclusive environment. The position offers competitive hourly compensation, benefits such as tuition waivers, and a role in a diverse team committed to the success of students.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Experience with policy and data system development preferred.
• Knowledge of financial aid regulations preferred.

Responsibilities

• Perform internal audits and staff training.
• Analyze processes for improvements leveraging technology.
• Support UAT for system upgrades and design test plans.

Skills

Attention to detail

Technical proficiency

Process improvement

Education

Bachelor's degree

High School diploma or equivalent

Tools

Automated systems

Financial Aid software

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance and serves on the Financial Aid Compliance Team within the Home Office division.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ Years of Title IV administration experience preferred; minimum 1 year required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid is preferred.

Pay: Compensation depends on qualifications, experience, and circumstances. The hourly pay range is $27.79 to $37.60. Benefits include tuition waiver and reimbursement, health insurance, paid time off, and retirement plan with company match. Learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform internal audits of funding programs and collaborate on staff training.
• Analyze processes and recommend improvements leveraging technology and reporting.
• Support UAT for system upgrades by designing test plans and executing testing.
• Partner with campus leadership on budget utilization and staffing to support Financial Aid needs.
• Maintain the FWS Tracker and resolve issues promptly.
• Configure Financial Aid software for award year setup and system functionality.
• Support campus Financial Aid staff with troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive environment where individuals are valued and heard.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment including computers and AV equipment.
• Use voice and hearing to communicate frequently.
• Identify, observe, and assess visually or otherwise.
• Occasionally lift up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. The university does not sponsor visas at this time.

Herzing University is an equal opportunity employer and prohibits discrimination based on protected statuses. More info at https://www.herzing.edu/about/diversity and https://www.herzing.edu/title-ix.

Equal Opportunity Employer. This employer complies with federal employment laws and provides the Know Your Rights notice from the Department of Labor.