Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Bridgeport (CT); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading university is seeking a Senior Financial Aid Specialist to support their Financial Aid function. This role involves optimizing policies and processes, collaborating on audits and staff training, and requires attention to detail and technical proficiency. The position offers a competitive salary and benefits, emphasizing diversity and inclusivity.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility.
• Experience with policy and data system development using automation preferred.

Responsibilities

• Perform internal audits of various funding programs.
• Analyze improvements to Financial Aid processes using technology.
• Support Financial Aid staff with system troubleshooting.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Education

Bachelor's degree preferred

High School diploma or equivalent required

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for those working outside the United States.

If you are a current employee, faculty, or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. They serve on the Financial Aid Compliance Team within the Home Office division, reporting to the Director of Financial Aid - Compliance.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances. New employees typically do not start at the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. The hourly pay range is $27.79 to $37.60. Click here to learn more about careers at Herzing University.

Primary Duties and Responsibilities:

• Perform internal audits of various funding programs and collaborate on staff training opportunities.
• Analyze and recommend improvements to Financial Aid processes using technology and reporting.
• Support system upgrades through UAT, designing test plans, and executing end-user testing.
• Partner with campus Financial Aid leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve documented issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff across campuses with system troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters a culture of mutual respect, inclusivity, and empowerment.

Physical Requirements:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment, including computers and peripherals.
• Use voice and hearing to communicate; observe and assess visually.
• Occasionally lift up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing does not sponsor visas at this time.

Herzing University is committed to equal opportunity and prohibits discrimination based on protected statuses. Concerns can be reported to the Title IX Coordinator. More information is available at Diversity Statement and Title IX Policy.

This employer is an Equal Opportunity Employer. Applicants are notified of their rights under federal employment laws. For details, review the Know Your Rights notice from the Department of Labor.