Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Kansas City (MO); Remote; USD 100,000 - 125,000; Full time

Job summary

Davita Inc. seeks a Senior Financial Aid Specialist for Herzing University to support financial aid functions with a focus on compliance, technology, and process optimization. Applicants should have at least a Bachelor’s degree and relevant experience. The role involves conducting audits, enhancing processes, and collaborating on training while offering competitive hourly pay and comprehensive benefits.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid.

Responsibilities

• Perform regular internal audits of funding programs.
• Analyze financial aid processes and recommend technological improvements.
• Support user acceptance testing for system upgrades.

Skills

Attention to detail

Technical proficiency

Process optimization

Innovative thinking

Education

Bachelor's degree

High School diploma or equivalent

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The Senior Specialist serves on the Financial Aid Compliance Team within the Home Office division of Financial Aid, reporting to the Director of Financial Aid - Compliance.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred. High School diploma or equivalent required.
• 3+ Years of Title IV administration experience preferred. Minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances of each hire. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform regular internal audits of Federal, State, military, and institutional funding programs, and collaborate on staff training.
• Analyze Financial Aid processes and recommend improvements leveraging technology and reporting.
• Support UAT (User Acceptance Testing) for system upgrades by designing test plans and executing tests.
• Partner with campus Financial Aid leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve documented issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Assist Financial Aid staff across campuses with troubleshooting and policy review.
• Commit to continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive environment where individuals are respected and empowered.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment including computers, copiers, and audio/visual tools.
• Use voice and hearing to communicate effectively.
• Identify, observe, and assess visually or otherwise.
• Occasionally lift up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is committed to equal opportunity and prohibits discrimination based on protected statuses. For more information, visit Diversity Statement and Title IX.

Herzing is an Equal Opportunity Employer. Applicants are notified of their rights under federal employment laws. For details, review the Know Your Rights notice from the Department of Labor.