Systems Engineer 3 (Remote)

DataBank Holdings, Ltd.; Town of Texas, Dallas (WI, TX); Remote; USD 70,000 - 100,000; Full time

Job summary

An established industry player is seeking a Systems Engineer 3 to enhance core tooling systems and optimize business-critical processes. This role involves monitoring systems, managing ticket queues, and providing automation support using Python and PowerShell. You will collaborate on projects, ensuring timely completion while participating in an on-call rotation. Join a forward-thinking company that values innovation and offers a comprehensive benefits package, including health insurance and a 401(k) plan. This is an exciting opportunity for those looking to make a significant impact in a dynamic environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Life Insurance

401(k) with company match

Three weeks paid time off

Paid Holidays

Tuition & Certification Reimbursement

Qualifications

• Excellent communication skills and strong organizational skills.
• Experience with patching, monitoring, and log management.
• Scripting experience in Python and PowerShell is a plus.

Responsibilities

• Monitor Slack chats and resolve Business-Critical Systems tickets.
• Perform maintenance and upkeep of core business systems.
• Provide scripting support for project tasks.

Skills

Python

PowerShell

Windows Operating System

Unix Operating System

Database Technologies

Scripting

SQL Queries

Ansible

Monitoring

Configuration Management

Job description

DataBank Holdings Ltd.

is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Position Overview

The Systems Engineer 3 will be responsible for management and optimization of core tooling systems and processes, including but not limited to monitoring, patching, logging, configuration management, and document management. The Systems Engineer will monitor the Business-Critical Systems (BCS) ticket queue and resolve cases for internal and external customers. Additionally, the role involves participating in projects as an engineering and automation resource, building simple OutSystems applications, and leveraging Python and PowerShell to automate repeatable tasks.

Responsibilities

1. Monitor Slack chats and provide updates and solutions for Business-Critical Systems (BCS)
2. Perform day-to-day maintenance and upkeep of core business systems
3. Resolve tickets in the BCS Epicor queue
4. Manage simple projects and initiatives
5. Provide scripting and Python support to assist with project tasks
6. Scope out specific work tasks and collaborate with management and staff to ensure timely completion
7. Provide regular updates to management on system and project statuses
8. Attend training sessions with System Engineer III and IV on BCS systems
9. Participate in on-call rotation
10. Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills
• Strong knowledge of Windows and Unix operating systems
• Working knowledge of database technologies
• Ability to build reports against large datasets and analyze data for key insights
• Strong organizational skills, including attention to detail and multi-tasking
• Experience in at least two of the following areas: patching, monitoring, log management, configuration management, document management
• Scripting experience; Python and PowerShell skills are a plus
• Experience creating custom monitoring solutions is a plus
• Proficiency in creating SQL queries is a plus
• Experience with Ansible is a plus

Benefits

• Health, Dental, Vision insurance packages
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• 401(k) with company match
• Three weeks paid time off and paid holidays
• Tuition & Certification Reimbursement