Senior Financial Aid Counselor: Guiding Student Aid

Vanguard University; Costa Mesa (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Vanguard University in Costa Mesa, CA seeks a Financial Aid Counselor to award and review financial aid and guide students through the process. The role collaborates with Admissions, the Registrar, and Student Accounts to ensure timely completion and compliance with federal Title IV regulations.

The position may be filled at Counselor or Senior level; responsibilities include counseling, outreach, and maintaining accurate student records.

Qualifications

• Bachelor's degree required.
• At least 1 year in financial aid or related student-facing role.
• Strong customer service and communication skills.
• Ability to interpret policies and manage multiple priorities.
• Proficiency with MS Office and student information systems.
• Commitment to Vanguard University mission and values.

Responsibilities

• Manage a caseload of undergraduate, adult degree completion, and graduate student financial aid files.
• Counsel prospective and current students and families regarding aid programs and requirements.
• Review, process, and award financial aid per regulations.
• Maintain regular communication with students via phone, email, virtual meetings, and in-person appointments.
• Assist with special projects and enrollment management initiatives.
• Support compliance with Title IV requirements and maintain accurate records.

Skills

Bachelor's degree

Financial aid experience

Customer service orientation

Communication skills

FERPA knowledge

MS Office

Education

Bachelor's degree

Job description

Vanguard University in Costa Mesa, CA seeks a Financial Aid Counselor to award and review financial aid and guide students through the process. The role collaborates with Admissions, the Registrar, and Student Accounts to ensure timely completion and compliance with federal Title IV regulations.

The position may be filled at Counselor or Senior level; responsibilities include counseling, outreach, and maintaining accurate student records.