Senior Field Technician: Enterprise Network Installations

Spectrum; Madison (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Spectrum is seeking a Field Technician VI to lead complex installations and troubleshoot for large enterprise clients. This role emphasizes field work, edge device configuration, and multi-site project support across diverse environments.

Ideal candidates will have extensive certifications, a valid driver's license, and proven ability to mentor junior technicians while collaborating with technical support for advanced issues.

Qualifications

• Fluent in English and able to communicate technical information clearly.
• Must have completed courses for Field Technician VI and be a Field Technician V.
• Valid driver’s license with a safe driving record.
• High school diploma or equivalent work experience is required.

Responsibilities

• Survey, install, and maintain complex network products for large enterprise clients.
• Install, troubleshoot, and support field deployments for enterprise customers.
• Lead large multi-site project implementations and configure edge devices.
• Provide field support for optical connections and advanced troubleshooting.
• Mentor junior technicians and collaborate with technical support teams.

Skills

Fluent English

Valid driver’s license

Education

High School diploma or GED

Tools

NCTI Master Technician Certification

HFC Networks Certification

SCTE Business Class Service Specialist

Cisco CCENT / CCNA

Job description

Spectrum is seeking a Field Technician VI to lead complex installations and troubleshoot for large enterprise clients. This role emphasizes field work, edge device configuration, and multi-site project support across diverse environments.

Ideal candidates will have extensive certifications, a valid driver's license, and proven ability to mentor junior technicians while collaborating with technical support for advanced issues.