Senior Field Systems Specialist - Controls & Service

Schneider Electric; San Francisco (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Schneider Electric is seeking a Service Specialist II in San Leandro, CA to service complex systems, troubleshoot issues, perform maintenance, and advise on expanding product offerings for existing customers.

You will work under the Field Service Manager, coordinating with subcontractors as needed, and ensure on-time, customer-satisfied resolutions with detailed documentation and follow-up.

Qualifications

• Three or more years of trade and/or relevant work experience.
• Demonstrated focus on the customer.
• Offer and Application Knowledge.
• SSX/EcoStruxture or Tridium knowledge and experience.

Responsibilities

• Assist with cost estimates for minor system modifications
• Troubleshoot and repair complex customer systems independently
• Develop and implement hardware selections and software applications for assigned customers
• Check-out and start-up control systems
• Start-up, program, and check-out VFDs as well as load and test system databases
• Coordinate activities of subcontractors, when necessary
• Complete documentation for assigned tasks
• Suggest system improvements and modifications

Skills

Customer focus

SSX/EcoStruxture knowledge

Tridium knowledge

Offer knowledge

Job description

Schneider Electric is seeking a Service Specialist II in San Leandro, CA to service complex systems, troubleshoot issues, perform maintenance, and advise on expanding product offerings for existing customers.

You will work under the Field Service Manager, coordinating with subcontractors as needed, and ensure on-time, customer-satisfied resolutions with detailed documentation and follow-up.